Vice President of Finance & Operations, StyleSeat
More information about location
Platform for finding and booking local beauty professionals
Be an early applicant
Platform for finding and booking local beauty professionals
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To connect consumers with independent beauty professionals. Its online platform offers individuals great services while empowering beauty brands to grow.
Role
Who you are
- 10+ years of progressive financial leadership, including 5+ years in a senior/executive role with cross-functional operational oversight
- Proven success in scaling finance operations, driving growth-stage fundraising or investor relations, and partnering with C-level executives and Boards
- Deep experience managing teams across Finance, Compliance, Risk/Fraud, and Customer Experience in a fast-paced, data-driven organization
- Exceptional command of financial modeling, business intelligence tools, and strategic planning methodologies
- Demonstrated ability to drive transformation, motivate teams, and build high-trust cultures
- Executive presence and excellent stakeholder communication skills, with the ability to influence at all levels
- Strong analytical mindset and strategic thinking, balanced with hands-on operational capability
- Track record of innovation and continuous improvement in financial systems and operational processes
- High integrity, sound judgment, and the ability to manage confidential and sensitive information with discretion
What the job involves
- StyleSeat is seeking a dynamic, strategic, and hands-on Vice President of Finance and Operations to join our executive leadership team
- In this pivotal role, you will oversee all financial and operational functions of the business—including Finance, Investor Relations, Fraud & Compliance, Customer Support, and Success—ensuring alignment with StyleSeat’s long-term vision and growth strategy
- You will be a key partner to the CEO and Board, driving financial performance, optimizing operations, and building resilient systems to support scalable and profitable growth
- You will lead high-impact teams, craft and execute company-wide financial and operational strategies, and champion a data-driven, performance-oriented culture
- This is a critical leadership position for someone who thrives in a fast-paced, high-growth, and mission-driven environment
- Lead financial planning, analysis, and forecasting efforts in partnership with the CEO and senior leadership to support strategic decision-making and long-term planning
- Own the company’s financial model, ensuring robust scenario analysis, capital allocation strategy, and planning processes that drive ROI and sustainable growth
- Oversee preparation and presentation of monthly, quarterly, and annual financial reports, including PCAOB-audited financial statements
- Drive automation and enhancement of financial systems, tools, and operational workflows to improve insight, efficiency, and accuracy across the organization
- Manage cash flow, fundraising strategy, and liquidity planning in alignment with corporate goals
- Serve as the executive lead for investor relations and fundraising efforts, owning all communications and relationship management with current and prospective investors
- Lead the development of investor materials - including board decks, fundraising pitches, and performance reports - ensuring clarity, transparency, and strategic alignment
- Coordinate and manage the due diligence process, data room integrity, and cross-functional inputs for board meetings
- Provide executive oversight of the Fraud & Risk team, building and evolving fraud prevention programs that protect the platform and its users
- Develop internal controls, reporting frameworks, and proactive risk mitigation strategies to address evolving threats and maintain regulatory compliance
- Act as an executive sponsor of enterprise-wide compliance, ethics, and risk mitigation initiatives
- Lead the Customer Support and Success teams in setting and exceeding service benchmarks while enhancing efficiency and reducing operational costs
- Champion initiatives that improve customer satisfaction, retention, and lifetime value
- Ensure cross-functional alignment between operations and business objectives, continuously iterating on systems, tools, and metrics that drive excellence
Our take
StyleSeat provides a digital marketplace for users to discover and book beauty professionals in their local area for home visits. The service lists services for hair, nail, eyelash, eyebrow and facial care. The platform also offers information regarding beauty trends to recommend appropriate services, in addition to providing a direct-to-customer salon product delivery service.
Whilst the idea was initially laughed at in Silicon Valley, the marketplace trade has become increasingly dominant, reflected in StyleSeat's success. The company has around 200 million beauty appointments in the US, generating over $10B in revenue for small businesses.
The company has seen exponential growth and progress has now developed to a point where the platform can analyze how a professional's business operates. Subsequently, it can deliver solutions that maximize a business's revenue, with businesses using StyleSeat typically finding they double their revenue after one year on the platform. Ongoing partnerships with Klarna Bank have delivered even more tools for beauty businesses to utilize, indicating StyleSeat's continued strength.
Steph
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2015
$25m
SERIES B
Jan 2014
$10.2m
SERIES A
Total funding: $40.7m
Company benefits
- Large company medical, dental and vision coverage
- Subsidized beauty and grooming services
- Monthly credit towards your favorite beauty product
- Monthly fitness credit
- “Paw”-ternity
- 100% Paid Family Leave
- Generous PTO
- Free Spotify account
Company HQ
SoMa, San Francisco, CA
Leadership
Melody McCloskey
(CEO & Founder)They studied at UC Davis before spending over a year as Manager of Online Content at Current TV. They then founded StyleSeat in May 2011, and have been CEO since then.
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