Sales Director, Aircall
UKI
AI-powered communications platform
Open for applications
AI-powered communications platform
501-1000 employees
Open for applications
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- You are a strong people manager, passionate about designing and scaling a successful Sales organization to support our extensive growth and meet the changing needs of our customers
- You’re an expert of UKI Go To Market with experience collaborating with Marketing, Partnerships, Outbound
- Previous experience successfully leading and scaling a B2B SaaS Sales team in UKI
- Expert on the UKI market and leverage your existing network
- Demonstrable and impressive track record of growing revenue/ARR through strategic B2B SaaS sales in UKI
- Significant experience in the SMB and Mid Market worlds
- A previous experience in consultancy or as an analyst is a plus
- Substantial commercial experience working in diverse, sales leadership roles, driving and implementing sales strategy and revenue growth
- Experience working with Channel and technology partners is a plus
- Proven experience in utilizing an inspirational and hands-on leadership style to drive a high-performing sales culture
- Strong analytical skills and capacity to challenge other departments (marketing, partnership, success) with empowered data
- Results driven, Team player with a work hard play hard mentality, ability to use own initiative, self-prioritize - and a good sense of humor is always appreciated :)
What the job involves
- Aircall is seeking a Sales Director to lead our fantastic UKI Sales Team and make an impact on this strategic and high potential market
- This role includes the management of all AEs closing new revenue
- You will report directly to our Global VP Sales and will be responsible for defining the strategic direction of Aircall for UKI
- Lead and accelerate UKI sales growth by forecasting, planning and executing business strategies aligned with our growth
- Strategic leadership - work closely with our senior leadership team to translate our company vision and strategy in your market
- Work efficiently with other department teams - such as Marketing, Success, Partnerships, Product, Tech - to select, evaluate, and approve opportunities for growth in the UKI market
- Drive organizational change & scale of our organization through forecast report on key metrics
- People leadership to build a world-class sales organization for UKI: lead and organize the Sales Teams, optimize the use of resources, time, budget
- Consider Employee Engagement a priority
- Create an environment conducive for the Aircall culture to flourish
- Developing a thorough understanding of the Aircall product, market and industry, as well as competitors
Salary benchmarks
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
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