Executive Assistant, Ada
CA$92-120k
+ Stock Options
Chatbot AI customer experience solution
Be an early applicant
Chatbot AI customer experience solution
201-500 employees
Be an early applicant
CA$92-120k
+ Stock Options
201-500 employees
Company mission
To repair broken brand interactions and restore the customer experience.
Role
Who you are
- If you are detail-oriented, resourceful, and thrive in a fast-paced environment, we’d love to hear from you
- 3+ years experience in an Executive Assistant or Executive Support role at the EVP, SVP or C level
- Experience facilitating the work of a senior leader and derive satisfaction from helping a team run successfully
- Self-starter with exceptional organizational skills and the ability to prioritize and balance multiple tasks in a fast-paced environment
- Excellent verbal and written communication skills
- High attention to detail and a reliable team player
- Experience preparing correspondence, including emails and follow-up on behalf of executives
What the job involves
- We are looking for a highly organized and proactive Executive Assistant to provide top-level administrative support to our executive team
- As a trusted partner, you will play a key role in ensuring the efficiency of day-to-day operations while enabling our leaders to focus on strategic priorities
- You will be responsible for managing complex projects, coordinating meetings, and executing department events
- You’ll serve as a key point of contact, drafting and managing correspondences, preparing reports & decks, and more
- Your ability to manage multiple tasks and professionalism is key, as you will handle sensitive information and support special projects to ensure deadlines are met
- Provide proactive administrative & coordination support to a minimum of two Executives
- Proactively manage multiple calendars and priorities based on customer meetings, product release dates, quarterly kickoffs and team needs
- Manage day to day schedules in such a way that the executive is able to complete their obligations in an organized and efficient way
- Provide support on other recurring and ad-hoc administrative projects
- Create meeting agendas, document meeting minutes and track applicable action items
- Support the execution of events organized by the People Operations Team
Our take
More and more, customer interactions are moving online. There is an increasing need for automated solutions to handle high demand and ensure positive customers experiences. Ada is the leading technology provider of Automated Brand Interactions. Its bots rely on artificial intelligence to answer customers’ sales and service questions, empowering companies with digital-first, omnichannel experiences at scale.
The company has automated 2.6 billion brand interactions and supports over 320 brands across the globe including Zoom, Facebook, and Square. Its technology includes a no-code platform, which lends to its popularity. The company has been focused on expanding its product suite and generative AI capabilities as it sets out to optimize all customer experiences across the board.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous stock option plan
- Unlimited vacation
- Wellness account
- Extended health coverage
- Dental/optical/travel insurance
- Life insurance
- Employee and family assistance plan
- Flexible work schedule
- Digital first, fully remote with WFH budget
- In-house social worker
- Paid parental leave for Canadian and U.S. residents
- Development opportunities
Company values
- Authenticity
- Courage
- Empathy
- Simplicity
Company HQ
Wellington Place, Toronto, ON
Articles
Leadership
Mike Murchison
(CEO)Previously co-founded Nucleus, Atlus, WhatsNext Lab and Volley.
David Hariri
(Designer & Developer)Experience as Developer for Teehan+Lax, and co-founder of Volley.
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