Talent Advisor, Booking.com
More information about location
Leading travel accommodation and experiences marketplace
Posted today
Leading travel accommodation and experiences marketplace
1001+ employees
Posted today
More information about location
1001+ employees
Company mission
To shape the future of travel through cutting edge technology, to make it easier for everyone to enjoy amazing experiences wherever they go.
Role
Who you are
- Bachelor’s degree or equivalent practical experience in HR, Business, Psychology or related field
- 5+ years of experience in HR / People Operations, with significant exposure to talent management, performance, promotions, succession or related processes in a complex, global environment
- Proven track record of designing, implementing and improving end-to-end HR or talent processes across multiple stakeholder groups and regions
- Experience working with Workday and ServiceNow-enabled HR processes, and comfort working with reporting and dashboards (e.g. Tableau / HR data tools)
- Strong process design and E2E thinking, able to translate policy and strategy into clear, scalable workflows
- Excellent stakeholder engagement and influence skills, able to align diverse perspectives and manage conflict
- Strong analytical and problem-solving skills, using data and insights to identify issues, define metrics and support decisions
- Demonstrated change management capability, including impact assessment, planning, communication and adoption
- High level of organisation and prioritisation, comfortable managing multiple cycles and deadlines in a dynamic environment
- Clear and confident communication skills in English, written and verbal, including the ability to simplify complexity for different audiences
- Collaborative, continuous-improvement mindset with a focus on employee and manager experience in all talent processes
What the job involves
- The Talent Advisor is responsible for owning and continuously improving end-to-end talent processes to enable high-quality, data-driven talent decisions across Booking.com. The role partners closely with Talent Management, HR Operations, People Analytics, People Technology and HR Advisory to design clear processes, ensure robust systems, reporting and governance, and drive effective change and communication for people leaders and employees globally
- Own end-to-end talent process design and governance (e.g. objective setting, mid-year check-ins, end-of-year reviews, promotions, succession planning), including clear handover points, decision rights and success metrics
- Program manage key talent cycles (e.g. Annual Talent Cycle, mid-year cycle, bi-annual promotions), including detailed project plans, timelines, milestones and stakeholder engagement to ensure on-time and high-quality delivery
- Lead talent-related change and communications, creating and executing change, stakeholder engagement and communication plans in partnership with Internal Communications and Talent Management, ensuring strong business adoption and clear messaging
- Define and refine talent reporting and dashboards (e.g. in Workday/Tableau) by gathering requirements, partnering with People Analytics and Systems teams, and translating insights into recommendations for leaders and HR
- Collaborate with HR Operations and process owners to translate talent policies into scalable, standardised processes and system changes that work across regions, crafts and employee groups
- Act as a subject matter expert and escalation point for HR Advisory, HR Ops and People leaders on talent processes supporting complex queries and decisions in line with policy and philosophy
- Drive continuous improvement by analysing feedback, tickets and talent data to identify pain points, propose improvements to processes, systems and content, and embed learnings into future cycles
- Co-create capability building and support models for HR Advisory, HR Ops and people leaders, ensuring they are equipped to execute talent processes effectively
- Ensure risk, compliance and governance aspects of talent processes are understood and embedded, partnering with Risk & Control, Policy Owners and other COEs where needed
Our take
Booking.com has established itself as a leading digital travel company. The company reaps the benefits of its status in the market and is currently in a stronger position than its up-and-coming competitors such as Expedia, Trivago and Trip.com. Airbnb represents the sharing economy and acts as a disruptive force in this market but still has ways to go to compete with Booking.com.
In recent years, there has been considerable growth in the number of travellers wishing to travel more sustainably. And Booking.com is well positioned to attract these consumers, having introduced a Travel Sustainable badge on their platform which over 100,000 properties have achieved for their sustainability efforts.
The company was originally founded with a core focus on hotels, and the platform now offers more than 31M accommodation listings. It has also expanded into different services, including flights, car rentals, and attractions.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health insurance
- Free access to Headspace for you and your loved ones
- Global Employee Assistance Program
- Meditation and Breastfeeding rooms at the office
- Booking Cares - 2 days per year to volunteer and learn
- Life insurance
- Disability insurance
- Pension plan
- Annual paid time off
- Parental leave - 22 weeks
- Grandparent leave - 10 days
- Care leave - 10 days
- Bereavement leave - up to 4 weeks
- Anniversary leave
- Working from Home Furniture and Ergonomic Support
- Working from Abroad - up to 20 days per year
- Discounts & Wallet credits to spend on our products
- Upgrade to Booking.com Genius Level 3
- Friends & Family Booking.com discount vouchers
- Free access to online learning platforms
- Development and mentorship programs to support career growth
- Access to trainings and workshops
- Team development opportunities
- Local discount programs
- Game rooms in offices
- On-site meals, coffee and snacks including vegan options
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Glenn Fogel
(CEO)Previously Vice President at Morgan Stanley. They joined Booking Holdings in 2000 and have held several high profile and executive positions since. They are currently the President and CEO
Salary benchmarks
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