Partner Operations Manager, Starburst
$98-130k
+ Equity
More information about location
1-2 days a week in office
Data platform for analytics, apps and AI
Open for applications
Data platform for analytics, apps and AI
501-1000 employees
Open for applications
$98-130k
+ Equity
More information about location
1-2 days a week in office
501-1000 employees
Company mission
To free customers from the tyranny of data lock-in.
Role
Who you are
- 2-5 years of partner operations management or related experience
- Proven experience in partner operations, partner management, or a related role
- Strong understanding of partner sales processes, partner relationship management, and distribution logistics
- Excellent analytical skills with the ability to interpret data and trends to drive decision-making
- Demonstrated project management skills with the ability to manage multiple priorities and stakeholders
- Exceptional communication, negotiation, and interpersonal skills
- Proficiency in Salesforce (CRM) and other partner technologies like Allbound, Tackle, Crossbeam, etc
- Knowledge of industry regulations and compliance standards related to partner operations
What the job involves
- The Partner Operations Manager supports the full partner lifecycle by providing strategic, operational, and analytical support to Partner Managers and cross-functional teams
- This role owns global partner reporting and analytics, ensures data quality and deal workflow accuracy, and manages the partner technology stack
- Responsibilities include optimizing partner processes, supporting partner onboarding and enablement, coordinating partner programs and communications, and assisting with contract workflows. The role focuses on improving partner performance visibility, operational efficiency, and revenue outcomes
- Provide day-to-day strategic and operational support to Partner Managers (PMs) across the partner lifecycle
- Support partner strategy development, strategic planning, resource alignment, and performance visibility
- Assist in onboarding Partner Managers (PMs)
- Own Partner Reporting and Analytics Globally
- Includes both Sales Partnerships and Business Development partners, including but not limited to Dell
- Deliver partner analytics, KPIs, and ad-hoc data requests to support decision-making. Deliver metrics in the appropriate tools such as Tableau, SFDC dashboards and reports and/or spreadsheets/slides
- Produce quarterly reporting packages and dashboards for internal and partner-facing business reviews
- Maintain and enhance dashboards to improve insight into partner performance, pipeline, and revenue trends
- Ensure Salesforce (CRM) partner data quality, governance, and alignment across teams
- Ensure deal registration workflows are complete and referral fees are paid as appropriate
- Drive development and refinement of partner-related processes across the tech stack in collaboration with Business Applications and RevOps teams. Examples include Partner Account Management lifecycle from recruiting, to onboarding and renewing contracts as needed
- Manage partner workflows and functionality within Salesforce, including updates, optimisation, and troubleshooting
- Manage/optimize the appropriate tech stack to support Partnering at Starburst
- Coordinate partner sales enablement initiatives through collaboration with internal stakeholders
- Coordinate enablement strategies and resource development for Partner Solution Architects (PSAs) in collaboration with technical enablement teams
- Support partner contract workflows across internal groups and with partners:
- Custom contracts
- Standard contracts
- Services delivery contracts
- Ensure the Partner SA team has the right information needed to manage partner Standard Product licenses
- Support Marketing in building an aligned partner program
- Maintain and update partner portal content in collaboration with Marketing
- Ensure partner locator updates and accuracy across systems
- Coordinate with Marketing and Partner Managers on partner communications, content needs, and program alignment
Our take
Starburst offers a unified platform for accessing distributed data from various databases through its Trino-based query engine. This approach helps users cut infrastructure and analytics costs by providing a single point of access. As the Data Lakes market grows nearly 30% annually, Starburst is well-positioned to help businesses manage their increasingly complex data.
The company has recently gained recognition for its advanced capabilities in data management. Starburst emphasizes the importance of real-time hybrid data access and robust security, especially for AI applications. Its latest report, developed in collaboration with TheCUBE Research, underscores how effective data management practices are essential for successful AI implementation.s
Key findings from the report include the critical need for real-time data access and the alignment of data strategies with AI goals. These insights highlight how Starburst's technology supports efficient AI deployment and data management.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$250m
SERIES D
Dec 2020
$100m
SERIES C
Total funding: $414m
Company benefits
- Comprehensive Health Insurance Coverage
- Life Insurance, Disability, and Income Protection
- Employee assistance Programs
- Flexible Paid Time Off
- Paid Parental Leave
- Remote Work Opportunties
- Equity Ownership
Company HQ
Fort Point Channel Landmark District, Boston, MA
Leadership
Justin Borgman
(CEO & Chairman)Founder and CEO of Starburst's precursor company Hadapt, which was acquired by Terdata in 2014. Served as VP & GM at Teradata before co-relaunching Hadapt as Starburst in 2017.
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