Head of Product Design, Motorway

Salary not provided

+ Stock options

Expert level
London

2+ days a week in office

Motorway

Car marketplace

Open for applications

Motorway

Car marketplace

201-500 employees

B2CMarketplaceCarsCommunityeCommerce

Open for applications

Salary not provided

+ Stock options

Expert level
London

2+ days a week in office

201-500 employees

B2CMarketplaceCarsCommunityeCommerce

Company mission

To build a better car market for everyone, harnessing the power of technology to deliver an amazing experience.

Role

Who you are

  • Inspirational Leadership: A natural ability to motivate and empower a team of designers, fostering a culture of creativity, collaboration, and continuous learning
  • Strategic Visionary: A forward-thinking leader with a knack for translating business objectives into actionable design strategies that drive results
  • Persuasive Communicator: A skilled communicator who can articulate complex design concepts with clarity and passion, building consensus and excitement across teams
  • User-Centric Design & Research Advocate: A deep-rooted belief in the power of user-centred design, with a proven ability to champion user needs and user understanding at every stage of the product development process
  • Creative Problem-Solver: A creative mind with a strong foundation in design principles and processes, adept at finding innovative solutions to complex challenges
  • Empathetic Mentor: A supportive leader who fosters a positive and inclusive team environment, providing guidance and mentorship to help designers grow and thrive
  • Ability to move fast: An experienced leader who can hold the bar high while moving quickly

What the job involves

  • This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better
  • Motorway is transforming the used car market, and design plays a crucial role in our success
  • We've challenged the traditional industry by creating a seamless, user-friendly online platform that puts the customer experience front and centre
  • As our Head of Design, you'll lead a talented team of designers to further elevate our user experience, ensuring it remains a key differentiator for Motorway
  • Your mission will be to champion design excellence, fostering a culture of creativity, collaboration, and continuous improvement within the team
  • You'll be the strategic force behind our product design efforts, working closely with cross-functional teams to integrate design thinking into every facet of our product development
  • Empower and Elevate: Nurture the growth and development of our 12-person Design team, fostering an environment where every designer feels supported, challenged, and inspired to do their best work
  • Set the Course: Collaborate with the Chief Product Officer and other leaders to define and execute a compelling design and product strategy that propels Motorway forward
  • Cultivate Excellence: Implement a performance and growth framework within the design team, providing clear expectations, regular feedback, and opportunities for advancement
  • Ensure Operational Success: Oversee team performance, resource allocation, and project prioritisation, fostering a culture of efficiency and productivity
  • Be the Voice of Design: Advocate for the value of product design and research across the organisation, securing stakeholder buy-in and driving cross-functional collaboration
  • Bring Design Principles to Life: Establish meaningful design principles that guide our work and ensure they are consistently applied, evolving them as needed to maintain our competitive edge
  • Inspire Innovation: Encourage experimentation and risk-taking within the team, pushing the boundaries of design and driving innovation in our products and services
  • Inject commercial drive: Show tangible impact of the team’s work and demonstrate commercial understanding and prioritisation

Application process

  • Given the continued spread of COVID-19 (coronavirus), all interviews will be conducted by phone or virtual connection to protect our candidates and employees

Salary benchmarks

Our take

Like many industries, the second-hand car market has undergone significant transformation, with more and more dealers and car owners looking to buy and sell cars online. Motorway is one of a handful of online car marketplaces that are capitalising on this trend.

Motorway differentiates itself from traditional e-commerce and brick and mortar stores because it’s a marketplace, rather than an inventory. This allows for improved speed and verification. Owners sell their cars 100% online in as little as 24 hours with free car collection, while Motorway also supports car dealerships with a new channel for acquisition of used car stock.

Since being founded in 2017, Motorway has grown rapidly, achieving unicorn status in 2021. It is planning on putting this capital to use expanding both geographically and internally, adding more features to its already well-reviewed product. One such feature is its ULEZ checker, which allows car buyers to assess the environmental compliance of vehicles.

The biggest challenge Motorway faces is competing with other well-funded competitors jumping on this trend, such as Auto1 and Cazoo, as well as established companies like Webuyanycar.com. However, online penetration in the £480 billion British and EU used car market is minimal - suggesting that there is enough market to share amongst Motorway and its competitors.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

34% female employees

28% employee growth in 12 months

Company

Employee endorsements

Challenging work

"We push boundaries all the time, some people think we're an automotive company, but we're a tech company and think like one. So that includes using..."

Funding (last 2 of 4 rounds)

Nov 2021

$190m

SERIES C

Jun 2021

$63m

SERIES B

Total funding: $271.2m

Company benefits

  • Many of our roles include significant stock options, so you can share in Motorway’s growth and future success
  • Our friendly team meet up regularly for lunches and after-work drinks, plus we hold larger events at least twice a year
  • Many of our roles include flexibility to work from home regularly, or fully remote for some of the year
  • Many roles allow you to choose a schedule that works for you around your core hours
  • Your health is your wealth! We take our health and well-being seriously with comprehensive BUPA health insurance offered to every team member, regardless of seniority
  • You will have a personal learning and development budget to spend on a wide range of books, courses and conferences. We also include subscriptions to services like Headspace and Audible
  • Lease a brand new electric car through your gross salary saving up to 40% on the retail cost
  • Purchase a bicycle, accessories and safety equipment through your gross salary, so that you can save on the cost of a new bike & accessories
  • Juggling parenting and work is challenging. We want to support you as best we can at this important time for you and your family
  • Our pension provider is NEST, through whom you have a choice of funds that you can align with your faith, beliefs and attitudes to risk

Company values

  • Create new roads - Changing things for the better through innovation
  • Take the wheel - Being accountable and facing hard challenges head-on
  • Be humble - Leaving egos at the door — we succeed as one
  • Pedal to the metal - We move fast and act decisively
  • 5-star comes as standard - Experiences that delight, excellence as standard

Company HQ

Fitzrovia, London, UK

Leadership

Alex, Tom and Harry are serial founders. Together they founded LoanCube (Exited to AOL), Official Space (Exited to Office Broker) and Top10 (Exited to uSwitch).

Alex, Tom and Harry are serial founders. Together they founded LoanCube (Exited to AOL), Official Space (Exited to Office Broker) and Top10 (Exited to uSwitch).

Alex Buttle

(Co-Founder & VP Growth)

Alex, Tom and Harry are serial founders. Together they founded LoanCube (Exited to AOL), Official Space (Exited to Office Broker) and Top10 (Exited to uSwitch).


People progressing

Steve joined Motorway back in October 2018 as a Senior Product Manager, and in his 3+ years at Motorway he has risen through the ranks to Lead PM, Head of Product, and is now a Product Director.

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