Director of Business Performance Analytics, Expedia Group
$221-353.5k
Salary benchmarked for Austin and may vary if applying from London
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
$221-353.5k
Salary benchmarked for Austin and may vary if applying from London
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- 8+ years’ experience in a similar analytical role; tech/travel industry preferred
- Experience directly managing a team or demonstrated leadership skills in a senior-level role
- Excellent analytical problem-solving skills and strong commercial acumen
- Innovative and strategic thinker with demonstrated ability to work through ambiguity to solutions; prior experiences tackling vague problems, crisply framing the challenges and identifying a path forward
- Demonstrated project and partner management skills, working with multiple teams across several countries
- Skilled in engaging with stakeholders across all levels, including VPs/SVPs, and communicating complex concepts concisely and clearly
- Brings extensive experience and strategic thought leadership to contribute insights and decisions beneficial to the organization
- Picks analytically valid approaches, appropriate in terms of level of effort, favoring iterative delivery that solve for the objective, not the ask (i.e. not just order taking)
- Uses advanced and sophisticated understanding of the business problem space to inform the design of the solution
- Curious – Willing to learn and always striving for better
- Impact-oriented – Keen to make a difference in everything you do – for our customers
- Team player/leader - Works collaboratively to tackle challenges, across borders and cultures
- Entrepreneurial – Sees opportunity and takes initiative to advance our capabilities with little guidance or request to do so
What the job involves
- Expedia Group is seeking a dynamic and motivated leader to join the Expedia Brands team as a Director within our Marketing Analytics Organization
- This is a great opportunity to join the surging travel industry and help drive the business forward while working on impactful and complex problems
- If you are energized by the idea of delivering business outcomes by rolling up your sleeves, bringing teams together and making an impact, then you'll be a great fit!
- In this role, you will lead the performance analytics team for our VR business unit
- You and your team will provide powerful insights that will shape our understanding of the drivers of our vacation rentals business and help us forecast and plan for future performance
- As a director, you will work with your stakeholders to define your roadmap and work closely with other analytics teams to develop and implement solutions to optimize our investments and improve profitability
- You will lead and coach a diverse team of advanced analysts, analytics managers and business analysts who partner with business owners to deliver insights and decisions that benefit the organization
- You will lead a team of ~3 analysts to deliver against a broad range of projects
- Work independently and with other analytics teams across the business to understand our performance and the drivers of our performance
- Conduct analysis to identify new opportunities and help shape and track performance of initiatives as they progress
- Work with your business partners to support the creation of robust forecasts and anticipate future performance drivers before they happen
- Support our weekly, monthly and quarterly reporting cycles where we define KPIs, review the performance of the business and make recommendations on how to improve our investments and operations to drive superior future performance
- Build a great team and support the Marketing Analytics Community
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan 🇺🇸
- Health Insurance 🇺🇸
- Dental Insurance 🇺🇸
- Flexible Spending Account (FSA) 🇺🇸
- Vision Insurance 🇺🇸
- Health Savings Account (HSA) 🇺🇸
- Life Insurance 🇺🇸
- Private Health Insurance 🇬🇧
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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