Program Manager, Stripe

• We are looking for an experienced Program Manager to join our team who has demonstrated success leading complex, cross-functional programs, who thrives operating in ambiguity in a fast-paced environment and solving hard problems with limited oversight
• 8+ years of experience with 6+ years program management experience in a high growth/technology environment/consultancy
• Superb organizational and program management skills with capacity to manage multiple complex projects simultaneously
• Proven experience employing Lean/Process Solutions methodologies to sales workflows
• Strong business acumen and analytical skills
• Ease with both strategic and operational detail
• Proven stakeholder management, communications skills with colleagues at all levels across distributed teams
• Strong collaboration skills, a tendency to seek and value alternate views, and an ability to earn stakeholder confidence quickly and exert influence

Desirable

• Stripe's Global Sales Team is at the forefront of driving revenue and growth
• As trusted business partners, our goal is to help users understand Stripe products and integrate them with ease so they can concentrate on what's most important to them: their business
• We're known for our product expertise, rigorous thinking, and user-first approach to problem solving
• The Program Manager will be responsible for design & delivery of key programs to drive the efficiency and productivity of the Sales Development team (internal SDR and external Vendor) at Stripe
• All programs are focused on eliminating inefficiency from Sales Development processes to drive incremental revenue for Stripe
• Sample programs may include; automation or redesign of key parts of the Sales Development workflow, implementation of new tools, program managing changes to the Sales Development operating model
• Design and Manage Programs: Lead the design, execution, and management of prioritized programs to improve Sales Development workflows, including rebuilding/redesigning processes, speed-to-lead tools, and systems. Facilitate cross-functional workstreams to enable successful SSMB pipeline generation efforts from Global Vendor Sales teams
• Develop Subject Matter Expertise: Gain deep knowledge of Sales Development, AE and Vendor workflows and build exceptional cross-functional partnerships to ensure alignment and successful program execution
• Define and Measure Success: Drive programs that will help shorten deal cycle time, establish new deal value metrics. Establish clear success criteria for SDR & vendor efficiency programs, conduct post-launch assessments, and leverage insights to measure outcomes and identify areas for continuous improvement
• Change Management and Communication: Deliver comprehensive change management and communication plans to ensure smooth adoption and implementation of new workflows, tools, and systems at scale across a global network of hundreds of partners. Drive cross-functional decision making & progress while keeping stakeholders informed
• Exhibit Strong Leadership Skills: Demonstrate sound business judgment, analytical expertise, and strong collaboration to drive impactful results. Take ownership to influence outcomes and build trust with stakeholders