Event Manager, Twilio

Global Events

CA$81-101.2k

Salary above is for roles based in British Columbia

Mid and Senior level

Remote in Canada

More information about location

Cloud communications software

Open for applications

Cloud communications software

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Open for applications

CA$81-101.2k

Salary above is for roles based in British Columbia

Mid and Senior level

Remote in Canada

More information about location

1001+ employees

B2BArtificial IntelligenceCommunicationInternet of ThingsMachine LearningCloud Computing

Company mission

To enable innovators across every industry - from emerging leaders to the world’s largest organisations - to reinvent how companies engage with their customers.

Job

Company

Role

Who you are

This role demands a high level of detail orientation, project management expertise, creativity, and the ability to collaborate across various stakeholder groups globally
Proven experience in event management, especially with third-party and industry-specific events
Strong experience in contract management and procurement related to events
Demonstrated ability to work collaboratively with multiple stakeholder groups across different regions
Highly process-oriented with a knack for implementing new processes to improve efficiency
Proven ability to maintain event budgets
Detail-oriented with excellent project management skills, capable of managing multiple projects and events simultaneously
Excellent communication skills, both written and oral, with strong analytical abilities

What the job involves

As an Event Manager at Twilio, you will play a crucial role in planning and executing third-party events
This role will support Industry events by leading and managing 3rd party events that include but are not limited to on-site support, beginning to end event planning, communications and logistics for in-person events
Event Planning and Execution: Lead the entire event planning process, project management amongst stakeholders, and onsite execution of key industry events
Budget and Vendor Management: Collaborate with team members and vendors on budget planning and maintain up-to-date event budgets. Manage vendor and stakeholder relations throughout the event planning process
Procurement and Contracting: Handle the procurement and contracting processes for industry events, ensuring all agreements align with Twilio’s standards and requirements
Project Management: Drive project management across all events, implementing processes and strategy to enhance efficiency and scale our event operations
Event Measurement and Reporting: Be responsible for event measurement, providing detailed reports and communications regarding event outcomes and ROI

Our take

Traditionally, it has been difficult for businesses to establish communications systems in-house. Twilio was founded from frustration with this expensive and cumbersome process, providing easy-to-use APIs to let businesses send and receive telephone and text communications.

From these beginnings, the company has expanded through acquisitions and product development to provide a suite of services around market data and customer engagement. It is now a market leader in this space, and has developed a customer base of more than 150,000 businesses including enterprise brands such as Deliveroo, Duolingo and Toyota.

With that said, aggressive expansion and lack of maturity in some of its products has impacted the company's efficiency, and like many of its peers it has been forced to restructure heavily to remain competitive. Coming out of this restructuring, the company will focus on profitability, streamlining decision making and R&D to put itself in good stead for future success.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

35% employee growth in 12 months

Glassdoor (3.7)

Company

Funding (last 2 of 6 rounds)

Jul 2015

$130m

SERIES E

Jun 2013

$70m

SERIES D

Total funding: $250.7m

Company benefits

Generous annual time off in all countries
Comprehensive health programs
Programs to help our employees plan for their retirement needs
Generous maternity, paternity, and adoption leaves, as well as family medical care leave
Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
Variety of snacks, drinks, and catered meals in each of our locations
Work from home opportunities

Company HQ

Financial District, San Francisco, CA

Leadership

Khozema Shipchandler

(CEO, not founder)

Has been at the company since 2018, beginning as CFO then working as COO, President of Communications then CEO. Prior to this, spent 20 years at GE, ultimately as CCO of GE Digital.

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