Employee Relations Partner, Compass
$120-170k
Plus participation in our incentive programs
5 days a week in office
Real estate technology platform
Be an early applicant
Real estate technology platform
1001+ employees
Be an early applicant
$120-170k
Plus participation in our incentive programs
5 days a week in office
1001+ employees
Company mission
To help everyone find their place in the world.
Role
Who you are
- 5+ years of experience in an HR role focused on Employee Relations
- Extensive experience in Employee Relations, ideally in a high-growth or fast-paced environment
- Demonstrated success managing and resolving complex ER matters, including investigations, conflict resolution, and accommodations
- Deep knowledge of employment laws and regulatory compliance across U.S. jurisdictions
- Excellent interpersonal, coaching, and communication skills with the ability to build trust at all levels of the organization
- Strong analytical skills, sound judgment, and the ability to manage sensitive issues with discretion and confidentiality
- High attention to detail and commitment to accurate case documentation and record-keeping
- Comfortable navigating ambiguity and adapting ER strategies to changing business needs
What the job involves
- As an Employee Relations Partner on our P&C Business Partnering Team at Compass, you’ll play a key role in fostering a fair, inclusive, and legally compliant workplace
- You’ll be responsible for managing and resolving complex employee relations (ER) matters, conducting thorough investigations, and coaching leaders through sensitive interpersonal and performance issues
- This individual contributor role also provides strategic ER support to the People Business Partnering team and managers across the organization, ensuring a consistent, proactive, and employee-centered approach to workplace concerns
- Lead and conduct thorough, impartial investigations into employee complaints, misconduct, and workplace issues, ensuring fairness, consistency, and legal compliance
- Manage high-risk and complex ER cases involving performance management, terminations, policy violations, interpersonal conflict, leaves of absence, and reasonable accommodations
- Collaborate with People & Culture (P&C) Business Partners and the Employment Legal team to develop solutions that balance business needs, mitigate risk, and promote a positive employee experience
- Serve as a subject matter expert and escalation point for P&C Business Partners and managers on sensitive or high-risk ER matters
- Ensure all ER issues are handled in accordance with company policies and federal, state, and local employment laws
- Maintain detailed, confidential, and compliant records of investigations, findings, and resolutions in a centralized case management system
- Provide real-time consultation and coaching on a variety of complex employee relations topics, including conflict resolution, engagement risks, and performance issues
- Support and guide managers through difficult conversations with employees, such as performance feedback, disciplinary actions, and behavioral concerns
- Empower business leaders to apply best practices in employee management, fostering a fair, respectful, and compliant work environment
- Lead in reviewing and developing employee relations policies and procedures to ensure clarity, consistency, and legal compliance
- Analyze ER case trends and root causes to identify systemic issues and recommend proactive, data-informed interventions
- Provide ER expertise and risk assessment during organizational changes (e.g., restructurings, reductions in force), ensuring alignment with internal protocols and employment laws
Our take
Compass uses an AI-driven platform to smooth out and speed up the process of buying, selling, or renting property. It functions much like a traditional broker, but employs tech to reduce the time, uncertainty, cost and friction of transactions for buyers, sellers & agents.
It's disrupting a sector so far largely averse to tech innovation, allowing users to close deals in less time than the industry average of 30-45 days. Compass is now the largest independent real estate brokerage in the USA, with over 29,000 agents nationwide.
Despite being a leading residential brokerage and competing well, Compass has remained unprofitable. While the company is replanning its cost structure to be profitable over the next year, it announced its third round of payoffs in early January 2023. Its profit-generating plans include expanding into mortgages, escrow & title services.
Freddie
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2019
$370m
SERIES G
Sep 2018
$400m
SERIES F
Total funding: $1.5bn
Company benefits
- Flexible Working
- Work From Home Opportunities
- Paid Vacation, Holidays, Sick Time
- Paid Parental, Marriage, and Recharge Leave
- Medical, Tele-Health, Dental and Vision Benefits
- 401(k) Plan
- Flexible Spending Accounts (FSAs)
- Commuter Program
- Life and disability insurance
- Maven (a support system for new parents)
- Carrot (fertility benefits)
- UrbanSitter (caregiver referral network)
- Employee Assistance Program
- Pet Insurance
Company HQ
Midtown Manhattan, New York, NY
Leadership
Robert Reffkin
(CEO)After 2 years at McKinsey, Robert worked as a Lazard Associate and White House Fellow. They joined Goldman Sachs in 2006, where they worked as VP of Principal Investment before leaving in 2012 to found Compass. Alongside this, Robert ran 50 marathons in 50 states to raise $1 million dollars for for youth education and enrichment programs.
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