Director of Solutions Engineering, BetterUp

$233-320.1k

In all locations outside New York and San Francisco, the salary is $202,000- 278,300

Expert level

Austin

New York

San Francisco Bay Area

More information about location

2+ days a week in office

AI-driven employee coaching platform

Open for applications

AI-driven employee coaching platform

1001+ employees

B2BEducationHRTrainingLearningMental healthSaaS

Open for applications

$233-320.1k

In all locations outside New York and San Francisco, the salary is $202,000- 278,300

Expert level

Austin

New York

San Francisco Bay Area

More information about location

2+ days a week in office

1001+ employees

B2BEducationHRTrainingLearningMental healthSaaS

Company mission

To unlock greater clarity, potential, purpose, and passion for every one of their members, with an innovative approach to coaching and leadership development.

Job

Company

Role

Who you are

10+ years in enterprise SaaS, including 5+ leading Solutions Engineering or Technical Sales teams
A track record of scaling SE orgs from startup to maturity in high-growth environments
Deep knowledge of enterprise integrations, APIs, data architecture, and security frameworks
Experience partnering closely with Sales, Product, and Engineering to deliver customer impact
Background in HR Tech, HCM, or related enterprise platforms (preferred but not required)
Executive presence and the ability to communicate clearly with both technical and business audiences
A builder's mindset and bias for action
Comfort navigating ambiguity and leading through change with confidence and clarity

What the job involves

As our Director of Solutions Engineering, you’ll be the architect of a new, business-critical function that bridges customer ambition with technical possibility. This is a role for a builder: someone who can roll up their sleeves, build up a team, and embed technical excellence into every part of the enterprise sales journey. You’ll work hand-in-hand with Sales, Product, Engineering, and Customer Success to make sure our largest customers not only say “yes” — but launch smoothly, securely, and with confidence
Build the Solutions Engineering team from the ground up. Define team structure and hiring profiles
Create demo standards, playbooks, and reusable technical templates to streamline pre-sales engagement
Embed SEs into strategic enterprise deals to drive discovery, demo execution, and technical win rates
Reduce evaluation timelines and accelerate enterprise deployment velocity across high-stakes deals
Partner cross-functionally to ensure platform readiness, data security, and smooth customer onboarding
Represent the technical voice of the field in GTM leadership forums and roadmap discussions
Build strong relationships with customer CTOs, CIOs, and InfoSec leaders to support trust and solution alignment

Our take

Companies are becoming increasingly informed regarding the importance of mental health in the workplace, especially when it comes to improving the interpersonal and leadership skills of their employees. Whilst many online platforms provide coaching services to help people excel in the workplace, existing options generally focus on career-based skills as opposed to overall mental wellness.

BetterUp connects employees with online career coaches, working directly with companies to improve mental health and enthusiasm in the workplace. The online service leverages AI analysis of questionnaire results to match employees with personalized video coaching sessions and career development services, providing support in areas often neglected by employers such as sleep, parenting, and overall mental fitness.

BetterUp has seen substantial success, and has the world's largest network of coaches (with over 3,000), offering coaching in 46 languages across 90 countries. The multi-unicorn company has ample opportunity to see further growth and expansion.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

16% employee growth in 12 months

Glassdoor (2.8)

Company

Funding (last 2 of 6 rounds)

Oct 2021

$300m

SERIES E

Feb 2021

$125m

SERIES D

Total funding: $579m

Company benefits

Medical, dental, and vision benefits
401k
Flexible Time Off
Paid parental leave
Personalized BetterUp Coach
$360 each year for wellness programs
Annual $1K learning and development stipend
Equity package
5 volunteer days and 4 paid Inner Work™ days a year

Company HQ

Govalle, Austin, TX

Leadership

Alexi Robichaux

(CEO)

Studied Political Science at USC, and then worked in Business Insight at the Walt Disney Company. Was a Product Manager at Socialcast, and Director of Product Management at VMware.

Eduardo Medina

(COO)

Studied Business at USC and Berkeley's Haas School of Business. Worked as an Associate Consultant at Bain, and as an Associate at Altamont Capital Partners.

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