Manager of Hardware Sustaining Engineering, HP Enterprise

• Bachelor's degree in Electrical Engineering, Computer Science or equivalent
• Experience in a hardware design or failure analysis role including 3+ years leading and managing a hardware engineering team
• Skilled in coaching, team building and supporting career growth of team members
• Experience in high-speed digital hardware design, test and de-bug
• Expertise in hardware quality, failure analysis, root-cause/corrective action (RCCA),
• Demonstrated success in managing multiple concurrent programs and priorities and delivering results on schedule
• Ability to interact and collaborate effectively with cross functional teams across multiple geographies
• Excellent verbal and written communication skills and experience communicating with executive leadership and major customers

Desirable

• Provide direct and ongoing leadership for a team of 4 - 6 hardware sustaining engineers. Coach and mentor team members for high performance and career growth
• Manage multiple concurrent failure analysis and design change projects. Manage priorities, allocate resources, track progress and drive to closure on schedule
• Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware
• Author RCCA (Root cause / Corrective Action) and other hardware quality related reports. Present on RCCA and other HW Quality topics to customers and HPE stakeholders
• Drive proactive quality improvement in new products and NPI processes through closed loop corrective actions and feedback into design teams
• Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities
• Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality
• Track team performance through regular engagement, one-on-one's and OKRs