AI Solution Engineer, Pointclickcare

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience
• 2–5 years of experience in software or cloud engineering
• Hands-on experience with Microsoft Azure services (Azure AI, Azure Functions, Logic Apps, Cognitive Services)
• Experience working with LLMs (OpenAI GPT, Azure OpenAI), prompt engineering, and AI-driven automation
• Proficient in Python, C#, or JavaScript/TypeScript
• Familiar with CI/CD pipelines, Git, and cloud deployment practices
• Strong problem-solving skills and eagerness to learn in a fast-moving environment

Desirable

• This team provides solutions that streamline internal processes, improve customer implementations, and deliver scalable, autonomous services across our healthcare platform
• We work closely with senior engineers, solution architects, and product teams to bring LLM-driven agents and intelligent workflows into production across a dynamic healthcare SaaS environment
• This role exists to bring AI-powered automation into real-world use across its healthcare platform
• It focuses on building intelligent workflows with Microsoft Azure tools to streamline operations and enhance customer delivery
• The position connects engineering and operations with AI innovation to deliver measurable impact in a rapidly evolving environment
• You'll build and support AI agents and intelligent workflows using Microsoft Azure tools such as Azure OpenAI, AI Foundry, Semantic Kernel, and Copilot Studio
• Design and implement AI-powered orchestration and automation for use cases such as configuration streamlining, onboarding automation, and data migration
• Collaborate with cross-functional teams (integration, implementation, product, support) to deliver high-quality, scalable AI-driven solutions
• Develop APIs, scripts, and tools to connect LLM-based agents with existing enterprise systems
• Support testing, deployment, monitoring, and continuous improvement of AI workflows in production
• Stay current with Microsoft’s AI platform roadmap and emerging industry trends
• Contribute to the evolution of our internal AI delivery model and promote AI best practices across teams