Solutions Product Manager, Salesforce
$178.9-246k
+ Employee stock purchasing program. Salary is dependent on location
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$178.9-246k
+ Employee stock purchasing program. Salary is dependent on location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 5+ years of experience in Financial Services (e.g., Banking, Insurance, Asset Management, Lending, or FinTech)
- Familiarity with financial operations, compliance, or risk-related processes (e.g., onboarding, audits, claims, or payments)
- Experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting
- Strong understanding of business workflow mapping, process modeling, and process improvement methodologies
- Proven experience translating business requirements into structured automated workflows or solutions
- Hands-on technical experience with automation tools, workflow builders, AI prompting, or low/no-code platforms
- Excellent communication and collaboration skills across both technical and non-technical audiences
- Analytical mindset with ability to measure solution impact through data
Desirable
- Experience in SaaS, AI automation, contact center operations, or customer experience technology
- Experience with prompt design or agent-based automation solutions
- Familiarity with feature prioritization and product feedback processes
- Understanding of regulatory or compliance frameworks (e.g., SOX, KYC/AML, audits, or third-party risk)
What the job involves
- The Solutions Product Manager is responsible for designing, implementing, and optimizing automated business process solutions ("Blueprints") using the platform's existing capabilities
- This role is hands-on and execution-focused, partnering closely with customer-facing teams and AI agents to transform manual processes into automated workflows.Unlike a traditional PM responsible for product feature development, this role focuses on blueprint creation, process improvement, and identifying automation opportunities, while providing structured feedback to Product
- Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
- Identify operational inefficiencies, manual processes, and automation opportunities for each solution
- Build solution blueprints and workflow automations using current platform features
- Work directly with AI agents and prompting tools to design automated solutions
- Validate, test, and iterate blueprints for accuracy, consistency and performance
- Document solution architecture, demonstrations, and implementation guidelines
- Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability
- Support rollout and enablement of blueprint solutions across teams and customers
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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