EMEA SMB Expansion Account Executive, Lucid

• 1 year Sales closing experience (preferably in SaaS/tech)
• Experience in prospecting and closing business (as an Account Executive, or similar role)
• Experience in building personal relationships and expanding accounts
• Experience with Salesforce.com or similar CRM
• Fluent in English

Desirable

• Expansion Account Executives (AEs) lead the strategic expansion business growth for current Lucidchart, Lucidspark and Lucidscale customers across their assigned territories
• Post prospect qualification, AEs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities
• AEs will also work hand-in-hand with Customer Success Managers (CSMs), to ensure renewals, drive expansion and continual customer engagement
• Effectively be able to close business, prospect, and build personal relationships with a book of accounts
• Able to provide excellent customer service and upkeep of existing clientele while identifying strategic opportunities to expand Lucid adoption
• Displays a strong “out of the box” thinking approach to improve best practices around outbound prospecting and pipeline generation
• Create and maintain reliable forecasts that create transparency between your pipeline and the management team
• Become an expert in our value propositions, target market, and target personas
• Develop a mentality of Teamwork Over Ego seeking opportunities to help others and lead out critical initiatives
• Meet team standards around activity, accountability, and internal cross-functional SLAs
• Other duties as assigned