Senior Software Engineer, Upstart

• Minimum of 6 years combined experience between Software Engineering, Site Reliability, and/or DevOps Engineering including CI/CD, TDD, internal tooling, observability, and other agile development practices
• Proficiency coding Python, Go, JavaScript/TypeScript
• Proficiency with Terraform and Infrastructure as Code
• Software engineering background with experience building internal tooling from scratch, and other agile development techniques
• Experience with on-call and incident management environments
• Experience with observability, monitoring, and reporting tools (e.g., Datadog, Prometheus, etc.)
• Experience supporting SaaS software in a microservice-oriented cloud environment
• Ability to work with multiple teams for enterprise-wide deliverables

Desirable

• Upstart’s Site Reliability Engineering (SRE) team owns the reliability, resiliency, and observability of Upstart’s production systems
• The SRE team builds tooling and automation to monitor the health of our infrastructure and create a fast, reliable, and productive environment for other engineers and a world-class experience for our customers
• SRE defines Upstart’s strategy for technology operations risk mitigation, which includes disaster planning and on-call procedures
• We use data-driven approaches to drive our decisions, and provide reports and insights to the business to improve visibility into the system and customer experience
• As a Senior Software Engineer focused on Site Reliability Tooling your work will directly impact the success of the SRE team and all of Upstart
• Your expertise will inform the team’s direction, and your work with other SREs and Upstart engineers will make Upstart’s systems as effective as possible for our customers
• SRE at Upstart is ever-changing, and you will be a primary contributor in shaping our future path
• Embody and share SRE principles at Upstart
• Exercise state-of-the-art SRE practices throughout the company
• Uphold a culture of visibility, ownership, and responsibility around service reliability
• Implement standards for monitoring microservices, web apps, mobile apps, databases, Kubernetes clusters, and machine learning platforms, in a fast-paced environment
• Improve incident response practices, both within SRE and throughout the company
• Automate away toil that make sense to be automated