Senior Business Operations, Comun
+ Equity.
Visa sponsorship is available
Wealth building for immigrants in the US
Open for applications
Wealth building for immigrants in the US
21-100 employees
Open for applications
+ Equity.
Visa sponsorship is available
21-100 employees
Company mission
To promote social mobility for immigrants and their families.
Role
Who you are
- We are seeking a highly motivated Product Operations to join our team at Comun in our New York office
- Strategic Thinker: You can see the big picture and align product and operational goals with company strategy. You make data-driven decisions that balance short-term wins with long-term vision
- Customer-Centric: You always make strategic decisions with the end user in mind, and seek to optimize their experience in everything that you do
- Collaborative Leader: You build strong relationships across teams, fostering collaboration and ensuring all voices are heard. You excel in managing project stakeholders and timelines through clear and effective communication
- Results-Oriented: You have a track record of successfully delivering projects on time and within budget. You set measurable success metrics and continuously seek ways to improve product and operations performance
- Innovative Problem Solver: You thrive in ambiguity and can bring clarity to complex situations. You use creative thinking and relevant frameworks to develop innovative solutions to challenging problems
- Data-Driven: You independently navigate datasets to draw actionable insights. You use data to prioritize and advocate for product and operational improvements that drive business outcomes
- Adaptable and Resilient: You are flexible and can quickly adapt to changing priorities. You see setbacks as opportunities to learn and grow, displaying resilience in the face of challenges
- Owner: You show passion and care for your work and the company's trajectory. You set ambitious personal and professional goals, bringing energy and dedication to your role
- Resourceful: You can figure out solutions independently and leverage your network to employ best practices. You are constantly seeking ways to uplevel and raise the bar for yourself and the team
- Any college degree
- 6+ years of experience in any of the following or similar roles: Business Operations, Product Operations, Product Manager or Strategy role
- Experience in a fast-growing startup
- Experience leading strategic projects that require cross-functional collaboration
- Experience in FinTech preferred
- Living in or willing to relocate to New York
- Spanish-speaking preferred
- An interest in serving an underserved community
What the job involves
- This role reports to the Head of Operations
- At Comun, we are building products, processes, and platforms from scratch to provide easy to use and transparent financial services to a community typically overlooked by the traditional banking sector
- To do this, we want to work with cross functional wizards who are comfortable working across functions and teams
- Our Business Operations are part Product Managers, part Business Analysts, part Project Managers, and Strategy Advisors, and can work on a wide-range of projects including vendor management, product and platforms development, operational excellence and performance improvement initiatives
- As a crucial member of our startup team, you'll have the unique chance to shape and establish numerous processes and strategies
- This role offers ample room for growth and encourages a proactive approach, giving you the chance to take ownership and oversee projects in various functions
- Your drive and ambition will be key to unlocking exciting opportunities within Comun
- Strategy: Develop and execute a roadmap based on company priorities and limited resources, assessing tradeoffs and adapting as necessary
- Operations: Design processes that scale, bringing in-house outsourced processes, constantly look to improve the customer experience throughout the customer journey while improving the business unit economics
- Vendor Management: Work with vendors across fraud, customer support, card logistics, and other SaaS vendors to secure the best contracts and leverage their capabilities, and migrate from one vendor to another as needed, or look for new ones
- Product: Work closely with the product managers and the engineering team to inform product prioritization and improvement and work on technical projects as needed
Our take
In the US, it it difficult for immigrants to access financial services or build financial stability for themselves and their families. Barriers such as language, lack of documentation and the cost of services contribute to a structural opportunity gap. This is what Comun hopes to combat.
Acting as a financial ally for its users, Comun enables Latino immigrants in the US to open a checking account using any valid ID from their home country. Having this account enables people to deposit cash, send money home securely, access their paycheck early and talk to support in their own language.
All these features combine to make Comun the perfect place for people to gain control and peace of mind over their finances. This valuable idea has gained the interest of investors, who supplied funds that the company will use to build a financial hub with expanded solutions and resources.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Aug 2024
$21.5m
SERIES A
Feb 2023
$4.5m
SEED
Total funding: $30.5m
Company benefits
- Generous equity
- Medical, dental, and vision insurance
- 401(k)
- Gym Pass subscription
- Daily office lunch
- Paid parental leave
- Unlimited PTO
- Remote work when traveling
- Bi-annual company-wide destination offsites
- Visa sponsorship
Company HQ
Midtown Manhattan, New York, NY
Articles
Leadership
Andres Santos
(CEO)Previously an Investor with FJ Labs, Category Head at Sigma Alimentos and Founder and CEO at Neomesa.
Abiel Gutierrez
(CTO)Previously Tech Lead / Manager (Growth) at Brex. Interned in SWE/PM at Adyen, and in Engineering at Apple and Carbon Five.
Salary benchmarks
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