Social Media Engagement Contractor, HoneyBook
Six-month Contract
1-5 days a week in office
Business management platform for Independents
Be an early applicant
Business management platform for Independents
201-500 employees
Be an early applicant
1-5 days a week in office
201-500 employees
Company mission
To make it easier to run an independent business and live a life filled with passion and purpose.
Role
Who you are
- 2+ years of experience in social media community management
- Proven ability to build and nurture online communities, including handling sensitive situations and escalating issues appropriately
- Strong written communication skills with the ability to adapt tone and voice for different audiences and situations
- Deep understanding of major social media platforms (Instagram, Threads, LinkedIn, Reddit, TikTok, etc.)
- Experience with social media management tools (Hootsuite, Sprout Social, or similar) and familiarity with their social listening capabilities
- Prior experience with independent business owners, entrepreneurs, or small business communities is highly desirable
- Strong preference for contractors located in the San Francisco Bay Area to facilitate in-person collaboration as needed
What the job involves
- HoneyBook is seeking an experienced social media engagement specialist to serve as the authentic voice of HoneyBook in conversations across social media, building meaningful relationships with our audience of independent business owners
- This contractor role will be responsible for managing inbound and outbound engagement, social listening, and brand advocacy to foster community growth and maintain a positive brand presence
- Monitor and respond to comments, DMs, and relevant brand mentions and keywords across all social media channels in the appropriate brand voice and tone
- Promptly and thoughtfully address feedback through authentic, solutions-oriented interactions
- Develop strategies to encourage meaningful conversations and community participation
- Proactively engage with thought leaders, potential brand advocates, and relevant conversations to expand HoneyBook’s reach and build lasting relationships
- Participate in trending industry conversations to expand HoneyBook’s reach and relevance
- Proactively address brand and product mentions to dispel misinformation and deepen product comprehension
- Track brand mentions, customer feedback, and industry discussions across platforms
- Monitor audience sentiment and identify emerging trends or opportunities
- Report key findings and insights to the Social Media Manager and relevant teams
- Align engagement efforts with company strategy
- Identify, curate, and amplify user-generated content showcasing HoneyBook's impact that can be leveraged as social proof across marketing channels
- Collaborate with customer support, comms, product, and broader marketing team to relay community feedback and insights, and escalate issues in a timely manner
- This is a six-month contract-based opportunity offering up to 30 hours of work per week
Application process
- Interested contractors should submit a proposal including:
- A resume and cover letter outlining the extent of relevant work
- A pricing structure (hourly rate or project-based fee)
Our take
The self-employed sector is growing quickly, with freelancers now comprising a third of America's workforce. HoneyBook addresses the challenges faced by solo entrepreneurs by offering an all-in-one platform for client communication, invoicing, and booking. it charges a subscription fee and a 3% fee for online transactions.
While competitors like Taver, 17hats, HubSpot Sales Hub, and Calendly offer similar services, HoneyBook stands out by providing an all-in-one platform where users can generate invoices and accept payments seamlessly. this has earned the trust of service providers across the US and Canada, with HoneyBook facilitating over $9B in business bookings.
With the freelance economy in the US projected to encompass 50% of the workforce by 2027, HoneyBook, a unicorn company, is well-positioned for continued growth and success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2021
$250m
SERIES E
May 2021
$155m
SERIES D
Total funding: $498m
Company benefits
- Medical insurance: We've got you and your family covered - from head to toe
- Parental leave: Welcome in parenthood with paid leave and quality time to spend with your family
- Open PTO: Take a break, hit reset, and come back refreshed
- Equity: Enjoy equity and retirement plans
- Wellness & development budget: Health mind, health body, and health career - it's all possible
- Hybrid workspace: Get office camaraderie or enjoy the flexibility to work wherever you work best
Company HQ
China Basin, San Francisco, CA
Leadership
Dror Shimoni
(Co-Founder & CTO)Worked as a Software Developer for companies including IDE, Matrix, AlSeek, ITG, and Semantinet.
Naama Alon
(Co-Founder)Studied Engineering, Design, and Art at Shankar. Worked as a UX Designer at RED-ID.
Oz Alon
(Co-Founder & CEO)Studied Law & Business at The Interdisciplinary Centre. Interned at Yehuda Raveh & Co. Owner of Backy Bar Ltd.
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