Compliance and Operations Associate, Truss
$110.8-140.8k
Plus 0.1% – 0.5% equity
5 days a week in office
All-in-one payment and banking platform for construction
Be an early applicant
All-in-one payment and banking platform for construction
1-20 employees
Be an early applicant
$110.8-140.8k
Plus 0.1% – 0.5% equity
5 days a week in office
1-20 employees
Company mission
To develop the financial tools that modern construction businesses require to thrive.
Role
Who you are
- We’re looking for someone who is detail-oriented, capable of creating and implementing processes, and willing to roll up their sleeves for day-to-day grunt work—perfect for a proactive individual who thrives in a high-energy setting, not someone too senior to handle the nitty-gritty
- Experience: 2-4 years in compliance, risk management, or operations within a fintech or financial services company
- Compliance Knowledge: Familiarity with SOC 2 compliance and tools like Vanta
- Underwriting and Fraud Skills: Experience reviewing applications and investigating fraud or suspicious activity
- Regulatory Understanding: Strong grasp of fintech regulations and compliance requirements
- Process Creation: Proven ability to design and implement processes to enhance efficiency and compliance
- Communication: Excellent skills for managing bank requests, user complaints, and internal coordination
- Multitasking: Detail-oriented with the ability to juggle multiple tasks in a fast-paced environment
- Team Fit: Comfortable working in a high-energy, in-person team and eager to tackle hands-on work
What the job involves
- We are seeking a hands-on Compliance and Operations Associate to join our dynamic team at Truss
- This role is pivotal in ensuring compliance with industry standards and supporting operational tasks in a fast-paced fintech startup environment
- Manage SOC 2 Compliance and Audits: Oversee SOC 2 compliance efforts and audits, ensuring all Vanta checks are maintained throughout the year
- Handle Bank Requests: Respond promptly and accurately to bank requests for documentation and transaction information
- Vendor Management: Track and manage all third-party vendors, including securing bank approvals, conducting annual reviews in Vanta, and addressing requests in bank audits
- Underwrite Applications: Review and underwrite all incoming user applications to ensure they meet Truss’s criteria
- Fraud and Suspicious Activity Investigations: Investigate all suspicious activity and fraud cases, escalating to Unit & Thread as necessary
- Policy Oversight: Understand and maintain compliance with all company policies (internal and user-facing), updating them as needed
- Transaction Monitoring: Conduct daily reviews of flagged transactions, investigating and taking action (e.g., opening tickets or approving) as required
- Internal Compliance: Ensure adherence to internal requirements, such as annual compliance tests and investor-required anti-harassment training
- User Complaint Reporting: Provide monthly reports of all user complaints
Our take
In the construction industry, many businesses still rely on paper-based processes to manage their payments and banking. This is despite the many technological advancements which have seen other industries automate and simplify these same things.
Truss exists to alleviate this problem, supplying a business payment solution for construction businesses. It stands out from other options for its tailoring to the specific needs of the construction industry - where payments can be too complex to handle through regular business banking.
This niche approach positions the company well to benefit from the needs of an as-yet underserved industry. By enabling construction businesses to automate their full cycles, from billing to invoicing, Truss allows them to focus efforts elsewhere on business success.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Health, dental, vision
- Equity 0.10 - 0.50%
- Flexible, generous time off. Two weeks vacation year one with an additional week beyond. Six annual flex days to use for personal or sick days.
- Computer and workspace enhancements
Company HQ
The Castro, San Francisco, CA
Leadership
Matthew Smith
(Co-Founder & CEO)Previously co-founded and was CEO at MazumaGo Canada.
Nick Addison
(Co-Founder & CTO)New Ventures B.C. Top 10 Finalist in 2020. Also a 2020 Douglas Magazine's 10 to Watch Winner.
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