Director of Product Management – Technical, Mastercard
$187-318k
More information about location
3+ days a week in office
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$187-318k
More information about location
3+ days a week in office
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Proven experience leading Product Management and/or Technical Program teams in a Manager or Director role
- Strong background in product management, ideally supporting financial systems, enterprise platforms, or internal planning tools
- Demonstrated ability to lead and influence in a matrixed, global organization
- Excellent communication and presentation skills, with experience engaging senior leaders and executive stakeholders
- Solid understanding of financial systems, enterprise architecture, data flows, and system integrations
- Strong analytical mindset with the ability to interpret complex data and drive informed decisions
- Experience with ERP systems (e.g., SAP, Oracle, Workday) or financial planning tools is a strong plus
- Familiarity with Agile methodologies and modern product management frameworks
- Bachelor’s degree in Computer Science, Engineering, Business, Finance, or a related field (or equivalent practical experience)
What the job involves
- Mastercard’s Technology Strategy and Operations is seeking a Director, Product Management – Technical to lead COSI, a core financial and strategic planning platform that enables technology and business leaders to make informed, data-driven decisions. COSI uses financial data as its primary input to drive planning, prioritization, investment strategy, and long-term project vision across the organization
- In this role, you will set the product vision and roadmap, lead a small, geographically distributed team, and partner closely with Finance, Technology, and Business stakeholders. You will champion agile best practices, foster collaboration, and ensure the platform evolves to meet Mastercard’s strategic and operational needs
- Define and own the vision, strategy, and roadmap for the COSI platform, aligning with Mastercard’s broader Technology Strategy and Operations goals
- Lead and develop a globally distributed team of Product Managers and individual contributors, and potentially first-level people leaders
- Drive a 1–2 year product portfolio view, ensuring the platform effectively supports business planning, financial forecasting, and strategic decision-making
- Partner closely with Finance, Engineering, Data, and Business leaders to translate complex requirements into clear priorities and actionable delivery plans
- Apply agile product management best practices, ensuring disciplined execution, continuous improvement, and predictable delivery
- Identify and manage short- and medium-term risks, trade-offs, and dependencies across the product portfolio, proposing mitigation strategies as needed
- Monitor feature development, platform health, operational metrics, and adoption to ensure high-quality outcomes and strong user experience
- Lead escalations and define clear paths to resolution, driving issues to closure (“path to green”)
- Own post-launch reviews and customer feedback loops, incorporating learnings into future roadmap planning
- Establish and promote a data-driven, continuous learning culture, tracking KPIs and improving outcomes across the organization
- Represent Mastercard in strategic discussions with internal and external stakeholders as needed
- Coach and mentor team members, providing regular feedback and setting clear goals aligned to departmental and organizational objectives
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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