Senior Implementation Project Manager, Garner Health
$95-120k
Data-powered doctor search tool
Open for applications
Data-powered doctor search tool
201-500 employees
Open for applications
$95-120k
201-500 employees
Company mission
To transform the healthcare economy, delivering high quality and affordable care for all.
Role
Who you are
- 3+ years experience leading client-facing implementation projects, preferably within the health insurance, employer health benefits, or health tech industries
- Strong verbal and written communication skills with a focus on achieving results
- Led multiple projects concurrently and drove them to achieve successful implementations
- Outstanding communication and interpersonal skills, adept at leading client facing presentations and building trusted relationships with both clients and internal teams
- Strong problem-solving abilities and a proactive and responsive approach to resolving client issues
- Familiarity with project management and collaboration tools such as Salesforce, Slack, G Suite, Asana/Smartsheet, and others
- Knowledge of medical claims processing and/or Electronic Data Interchange (EDI) is a plus
- A willingness to “roll up your sleeves” and do whatever is necessary to ensure company success
- A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
What the job involves
- We are seeking an exceptional Senior Implementation Project Manager to join our Implementation Team
- This role will report to the Director, Implementation
- This role will be responsible for managing the entire implementation lifecycle, from project initiation through completion, ensuring delivery of high-quality solutions that meet client expectations
- This role requires project management expertise, and the ability to effectively coordinate cross-functional teams and external stakeholders
- Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ
- Lead and manage the end-to-end implementation of mid-market to enterprise sized clients
- Create and maintain project plans, ensuring all tasks are completed within the defined timelines
- Lead client facing presentations, delivering clear and concise updates on project progress
- Collaborate closely with clients to capture and document their requirements, ensuring a thorough understanding of their business needs, and effectively communicating the value of our solutions
- Foster effective collaboration with cross-functional teams, such as Sales, Account Management, and Integrations, to ensure a smooth implementation process and uphold client satisfaction
- Cultivate and maintain strong relationships with key client stakeholders, acting as their primary contact throughout the implementation process
- Develop a comprehensive understanding of our products and services. Provide in-depth assistance to clients, educating them on features, functionalities, and best practices
- Provide training and support resources to ensure clients can effectively maximize the benefits of the implemented solutions
Our take
An overworked US healthcare system has resulted in long waits and expensive prices, meaning that patients can't access the care that they need. Garner Health creates digital services that allow patients to find a medical expert that fits their specific needs, whatever their insurance circumstances are.
The startup provides an app that analyses local health-insurance claims history through AI. This data is used to recommend local medical professionals that will work with a patient's circumstances whilst providing direct communication channels for liaising. This helps patients to identify the highest-quality doctors and helps doctors improve how they practice medicine.
Despite other companies providing similar bespoke healthcare services, Garner Health shows a cutting edge by partnering with patient employers. This provides the financial incentive that employers must cover all or a portion of medical expenses, making healthcare financially accessible for all involved. The company has good funding at its back, and back in 2022 partnered with Marathon Health towards reducing the inefficiencies of specialty referrals.
Steph
Company Specialist at Welcome to the Jungle
Insights
142% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2026
$100m
SERIES E
Feb 2026
$118m
SERIES D
Total funding: $279.3m
Company benefits
- Flexible PTO
- Garner for Garner (employees enrolled in a Garner medical plan gain access to the Garner benefit to find Top Providers and get reimbursed for eligible expenses)
- Hybrid and remote work
- Team meets twice each year to spark innovation and foster belonging
- Variety of social programs beyond work hours
- Equal paid parental leave (12 weeks) following the birth, adoption or placement of a child
- 401(k) plan with a 2% company match and immediate vesting
- Other financial benefits such as Flexible Spending Accounts and mortgage assistance
Company HQ
Flatiron District, New York, NY
Leadership
Nick Reber
(CEO & Founder)Studied Mathematics at Brown before joining Bridgewater Associates as a Senior Investment Associate in 2006. Left Bridgewater in 2016 to join Oscar Health's Leadership Team. Founded Garner in 2018.
Salary benchmarks
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