Program Analyst, Instacart

• 3-5 years of experience in compliance programs, project management, or a related role
• Experience pulling reports, maintaining trackers, or working with operational data
• Strong organizational skills and attention to detail
• Comfort supporting systems, troubleshooting issues, and following documented processes
• Experience working in a fast-paced, technology-driven environment
• Strong written and verbal communication skills

Desirable

• This role sits within Risk and Compliance in the Legal organization
• You will partner closely with Legal and business stakeholders to collect and analyze data, support workflows, maintain tools, troubleshoot issues, and track operational improvements
• This is an individual contributor role focused on support and execution rather than ownership of strategy or tooling architecture
• This role sits within the Risk & Compliance team and operates as a force-multiplier for the team: you’ll connect data to on-the-ground compliance execution, ensuring that requirements are monitored, evaluated and actioned
• This is anindividual contributor role, while you won’t have direct reports, but you’ll support complex, multi-org programs and influence senior stakeholders across the company
• Support Legal team Risk & Compliance and ad hoc workflows across a range of legal requests
• Provide day-to-day support for intake questions, workflow issues, and process clarifications
• Develop dashboards and trackers to quantify and monitor organizational compliance
• Maintain trackers and dashboards to monitor workflow volume, turnaround times, and issue trends
• Support analysis of workflow performance and help track the impact of process improvements
• Ensure data quality and consistency across reports and trackers
• Maintain compliance data and tracking systems
• Own data hygiene and accuracy across compliance tracking tools (Jira, Asana, Smartsheet, internal databases)
• Update compliance dashboards, status trackers, and reporting systems with current information on program health, certification status, and regulatory obligations
• Conduct regular data audits to identify and correct inconsistencies, missing information, or outdated records
• Create and maintain organized repositories of compliance documentation, ensuring easy retrieval and version control
• Create and maintain internal documentation, guides, FAQs, and training materials
• Ensure documentation remains accurate, discoverable, and aligned with current workflows
• Program and Project support
• Support Legal Risk & Compliance Programs initiatives by tracking tasks, timelines, dependencies, and deliverables
• Assist with rollouts, communications, and change support for new tools or workflow updates
• Provide clear status updates and flag risks or issues as needed
• Use AI-enabled tools to support drafting, summarization, intake triage, and documentation work