IT Support Intern, Thunes

• Pursuing a degree in Information Technology, Computer Science, or related field
• Basic understanding of hardware components and software applications
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills

• As an IT Helpdesk Intern, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and assisting with the installation and maintenance of software applications
• This internship offers hands-on experience in a dynamic IT environment, allowing you to develop your technical skills and gain valuable experience in IT support.Key
• Assist in troubleshooting and resolving hardware issues for desktops, laptops, printers, and other peripherals
• Perform hardware installations, upgrades, and maintenance as needed
• Install, configure, and update software applications on user devices
• Provide technical support for software-related issues, including troubleshooting and resolving software problems
• Troubleshoot and resolve connectivity issues for office networks, printers, and other devices
• Ensure stable and secure network connections for all office locations
• Respond to user inquiries and provide technical assistance
• Guide users on software usage, best practices, and troubleshooting steps
• Maintain accurate records of support requests, resolutions, and hardware/software inventory
• Generate reports on common technical issues and recommend solutions for improvement
• Work closely with IT team members to escalate complex issues and collaborate on problem-solving
• Participate in team meetings and training sessions to enhance technical knowledge and skills

• Bonuses
• Regular learning opportunities
• Volunteering opportunities

Total funding: $232m

The way we pay has changed considerably in recent years, but sending international payments online can still be time-consuming and overly complex. Thunes solves this problem by making cross-border payments quicker and easier.