Sales Development Representative, Assembled
$60-95k
3 days a week in office
Customer support workforce management platform
Job no longer available
Customer support workforce management platform
101-200 employees
Job no longer available
$60-95k
3 days a week in office
101-200 employees
Company mission
To elevate customer support through AI-powered software that makes life easier for customers and employees.
Role
Who you are
- Strong communication skills, both written and oral
- An interest in technology and a desire to kick-off a career in tech sales
- A team player, who is also a self-starter (we’re on a hybrid schedule in-office)
- A strong work ethic, competitive spirit, and eagerness to grow
- Demonstrated ability working with ambiguous problems
- 0-2+ years' experience working in a customer facing role - we’re open to candidates new to the workforce!
What the job involves
- As a Sales Development Representative (SDR), your primary role will be to enhance our outbound sales strategy and generate high-quality sales leads.
- You'll develop expertise in our product offerings and use that knowledge to provide valuable insights to potential clients. Generating Pipeline will be your core responsibility
- Joining as a founding team member, we are seeking an individual who embodies an entrepreneurial spirit and is enthusiastic about contributing to our company's growth.
- You will report to our SDR Manager
- Increase pipeline through booking meetings with outbound leads
- Hit daily and monthly outbound goals for cold calls and email outreach, balancing personalization at scale
- Develop and execute strategies to penetrate target accounts, including identifying key stakeholders and crafting outbound campaigns
- Be the first point of contact for new business prospects and determine the next steps for each lead
- Conduct market research to identify new leads
- Partner with Account Executives, Marketing and other stakeholders on outbound strategies and lead generating efforts
Our take
Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.
Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls. Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative, that will commit a percentage of revenue to continuing education for support workers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$51m
SERIES B
Mar 2021
$16.6m
SERIES A
Total funding: $70.7m
Company benefits
- Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
- Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
- Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
- Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
- Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
- Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.
Company HQ
Mission District, San Francisco, CA
Leadership
Ryan Wang
(Co-Founder & CEO)Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.
John Wang
(Co-Founder & CTO)Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.
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