Corporate Communications & Employee Engagement Coordinator, Included Health
$55-93k
+ Equity, Salary dependent on location
Digital healthcare provider
Be an early applicant
Digital healthcare provider
1001+ employees
Be an early applicant
$55-93k
+ Equity, Salary dependent on location
1001+ employees
Company mission
To raise the standard of healthcare for everyone, everywhere.
Role
Who you are
- Bachelor’s degree in Communications, Public Relations, Marketing, or a related field
- 2+ years of proven experience in internal communications or corporate communications, ideally within the healthcare industry or a similarly regulated and fast-paced environment
- Exceptional writing, editing, and verbal communication skills with a strong eye for detail and the ability to craft clear, compelling messages for diverse audiences
- Proficiency in using communication tools and platforms, including Google Workspace, intranet software (e.g., Simpplr, Confluence), and project management tools (e.g., Asana)
- Ability to work collaboratively in a dynamic, fast-paced environment and effectively manage multiple projects simultaneously with competing deadlines
- Passion for fostering positive employee experiences and a strong company culture
What the job involves
- The Corporate Communications & Employee Engagement Coordinator plays a vital role in fostering a connected and informed culture at Included Health.
- Reporting directly to the Senior Manager of Corporate Communications, this role will be instrumental in both the smooth execution of our internal communications program and enhancing cross-team collaboration within the broader Corporate Communications function.
- They’ll be a key player in creating compelling content, managing engaging internal programs and events, and optimizing our communication channels.
- This role is crucial for boosting employee understanding, pride, and engagement across the organization, while also supporting the operational efficiency and integrated work of key Corporate Communications initiatives
- Program & Event Management: In partnership with the Senior Manager, tactically support the planning and execution of all internal communications programs and events, including All Hands Meetings, Employer Ambassador Program, intranet initiatives, and key message campaigns
- Content Creation & Curation: Develop engaging and informative content, such as articles, announcements, and newsletters, that clearly communicate organizational updates, policies, and initiatives across key internal channels. Ensure all content is accurate, consistent, and aligns with Included Health’s mission and values
- Channel Optimization: Manage and optimize internal communication channels and vendor relationships (e.g., intranet platforms, collaboration tools like Slack) to facilitate seamless information flow and maximize employee engagement and impact. Monitor channel effectiveness and implement improvements based on feedback and analytics
- Cross-Functional Collaboration: Partner with teams across Corporate Communications (e.g., social media, public relations, content, brand) to ensure aligned messaging and integrated campaigns
- Stakeholder Partnership: Build strong relationships with key stakeholders across all departments and Employee Resource Groups (ERGs) to gather insights, support communication initiatives, and ensure a regular cadence of cross-functional input to inform and improve program priorities
- Operational Support: Support the Corporate Communications leadership team in optimizing operational workflows and system management (e.g., Asana, content calendar) for the team, ensuring efficient information sharing and project coordination
- Impact Measurement: In partnership with the Senior Manager, establish clear metrics to measure the effectiveness of internal communication strategies and engagement initiatives
- Performance Analysis: Prepare regular reports and analyses to evaluate communication outcomes, identify areas for improvement, and align internal communications metrics with broader Corporate Communications team KPIs
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalised groups means they often avoid care at a rate that is around 3x greater than the border US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. It currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employee spouses and children can access Included Health services at no cost
- For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(CEO & co-founder)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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