Operations Excellence Manager, Electra
+ Variable
Office located in Arrondissement, Paris
Fast charging stations for electric vehicles
Be an early applicant
Fast charging stations for electric vehicles
201-500 employees
Be an early applicant
+ Variable
Office located in Arrondissement, Paris
201-500 employees
Company mission
To reinvent charging to accelerate the transition to sustainable mobility.
Role
Who you are
- Ops systems expertise: strong experience deploying or managing operational tools in an industrial or infrastructure context (ERP, FSM, or similar required; CMMS a plus)
- Process design: structured approach to SOPs, methodological frameworks, and continuous improvement (Lean, Six Sigma, or equivalent mindset)
- Data literacy: comfortable with operational data, KPI design, and basic BI tools (Google Sheets, Looker, or equivalent)
- Product & builder mindset: ability to translate operational needs into clear product requirements and iterate quickly with engineering teams
- Strategic clarity: able to step back, identify what matters most, and articulate a clear roadmap, even in complex or ambiguous environments
- Leadership without hierarchy: influences and aligns cross-functional stakeholders, earns trust through expertise and delivery
- Field proximity: stays close to operational realities; communicates credibly across all levels, from field technicians to senior leadership
- Initiative & accountability: takes initiative, drives execution, and holds themselves accountable for outcomes, not just outputs
- Pedagogy: enjoys enabling teams, simplifying complexity, and building organizational capability over time
- People leadership: experience managing or mentoring junior team members; able to develop talent, delegate effectively, and foster ownership within the team
- Cross-cultural agility: comfortable working in an international, multi-country context
- Fluent in English and French
- 5-7 years of experience in operational excellence, Ops transformation, or a similar role
- Proven experience leading tool or system deployments in an operational/industrial environment (ERP, FSM, or similar required; knowledge of CMMS tools would be a plus)
- Experience working cross-functionally across multiple Ops domains (maintenance, supply chain, service operations) is strongly valued
- First experience managing or leading a small team is a plus (direct management or project leadership)
- Experience in a high-growth or transformation context (scale-up, infrastructure, or fast-paced industrial environment) is a plus
- Interest in energy infrastructure and EV charging is appreciated but not required
- Even if your profile doesn't match 100% of every criterion, we encourage you to apply. At Electra, we strive to create an environment where everyone feels comfortable, safe, and free to be themselves
What the job involves
- Within the Operations HQ team, you will be the operational excellence lead: defining the vision and roadmap for how Electra's operations (Maintenance, Customer Care, Logistics) work, scale, and improve
- Reporting to the VP Operations and managing a small team of xOps, you will collaborate closely with operational leads, country teams, and the Product Engineering team to ensure our systems and processes scale without compromising quality or cost
- You will own the full xOps agenda, setting priorities together with the VP, driving structural initiatives, and staying close enough to the ground to make things actually happen
- This is both a strategic and hands-on role, for someone who enjoys building as much as leading
- Your role is built around three pillars:
- Ops Strategy & Roadmap: owning the vision, priorities, and delivery of operational improvement initiatives across all Operations domains
- Tools & Systems: leading the deployment and adoption of the right operational tooling across Maintenance, Customer Care, and Logistics
- Knowledge & Enablement: building the standards, documentation, and capabilities that empower teams to execute with consistency
- Ops Strategy & Continuous Improvement
- Own the xOps roadmap for Operations domains
- Define and maintain the operational improvement roadmap across Maintenance, Customer Care, and Logistics, aligned with Operations priorities
- Identify the highest-leverage initiatives (process, tooling, data, organization) and build the case for prioritization
- Translate field realities and business needs into structured, sequenced improvement programs
- Lead cross-functional improvement initiatives
- Drive end-to-end execution of key initiatives: from diagnosis and design to deployment and measurement
- Align stakeholders across HQ and country teams, and ensure sustained adoption
- Serve as a thought partner to the VP Operations
- Bring structured analysis and clear recommendations on operational challenges
- Proactively flag risks and opportunities across the three Ops domains
- Tools & Systems Ownership
- Lead operational tool strategy and deployment
- Assess tooling gaps across Maintenance (CMMS/FSM), Customer Care, and Logistics
- Define requirements, select vendors where needed, and drive deployment programs end-to-end, in collaboration with Data or Product teams
- Leverage experience from industrial ERP or similar deployments to de-risk implementation and drive adoption
- Translate operational needs into product requirements
- Work closely with the Product Engineering team to ensure internally built tools reflect ground-level realities
- Maintain a builder mindset: ready to structure requirements, test solutions, and iterate continuously
- Spare parts & supply chain tooling
- Structure and improve spare parts tracking, replenishment processes, and supplier coordination in collaboration with the Logistics team
- Data & Performance
- Define and track operational KPIs
- Drive the performance framework for xOps initiatives: define metrics, track impact, and report on progress
- Leverage operational data to identify improvement opportunities and benchmark performance across countries
- Support data-driven decision-making
- Enable country teams and operational managers to make better decisions through cleaner data, better dashboards, and improved reporting processes
- Knowledge Management & Enablement
- Build and maintain the knowledge base
- Centralize institutional knowledge, field feedback, and best practices across all Ops domains
- Ensure documentation is actionable, up to date, and accessible for country teams
- Team Leadership
- Manage, coach, and develop a team of xOps Associates
- Allocate workload across team members in line with roadmap priorities
- Create a high-accountability environment where the team delivers with autonomy and quality
- Act as a career development partner: provide regular feedback, support skill building, and help each team member grow
Application process
- TA Interview – Raphaël
- Hiring Manager interview – Sophie (VP Operations)
- Use Case – Sophie (VP Operations) & Inès (Head of Core)
- Team fit – Inès (Head of Core) or Julien (Cofounder & Deputy CEO Operations)
Our take
As more people make the change to electric vehicles, public charging stations are in high demand. Electra is revolutionising electric vehicle charging with its installation of fast charging stations across major and medium-sized urban areas across Europe. In addition to the obvious benefit of having access to a fast-charging station, the company’s mobile and web application makes finding a station as simple as possible with its unique features.
The company has received support and recognition from the French government, joining the French Tech Next40, a government support program dedicated to the most promising French scale-ups and future European heavyweights.
The company saw a substantial injection of funding in mid-2022 that has enabled it to accelerate its coverage of France and further expand across European markets in Belgium, Switzerland, Austria, Italy, and more. Planning to deploy 8,000 charging stations by 2030, the young company secured a $430 million green loan facility in 2025 to accelerate its progress.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jan 2024
$351.4m
SERIES B
Jun 2022
$185m
SERIES A
Total funding: $553.7m
Company benefits
- An attractive fixed + variable package (assessed and paid quarterly) + BSPCE
- New offices in the 2nd arrondissement in Paris
- Alan Mutual (50% covered by Electra)
- Restaurant vouchers (Swile Card: €10/day covered at 50%)
- 25 days of CP + 12 days of RTT
- Collective agreement (SYNTEC: holiday bonus, exceptional leave days, etc.)
- An event every quarter with the entire Electra team
- CSE platform, with lots of advantages (culture, sport, etc.)
Company HQ
Vivienne, Paris, France
Leadership
Aurelien de Meaux
(Co-Founder & CEO)Currently a Member of Reseau Entreprendre Paris. Previously co-founded Cheerz where they served as Co-CEO for over 10 years.
Julien Belliato
(Co-Founder & Deputy CEO)Former Project Director at Allego and Veolia, also worked as a Consultant at Bain & Company.
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