Data Operations Associate, JOOR
+ Performance Bonus
Wholesale fashion online marketplace
Job no longer available
Wholesale fashion online marketplace
201-500 employees
Job no longer available
+ Performance Bonus
201-500 employees
Company mission
To help the entire wholesale industry thrive by creating one innovative ecosystem where all brands and retailers can easily exchange data to efficiently and profitably grow their wholesale business.
Role
Who you are
- Experience in data processing, bulk data editing and/or analysis
- At least a basic understanding of SQL and a desire to learn more
- Advanced Excel proficiency (formatting, formulas, vlookup, concatenate)
- Willingness to work independently on a high volume of data-related tasks during seasonal peaks
- Strong desire and ability to collaborate globally and cross-functionally on projects
- Excellent communication skills and an interest in instructing others
- Experience with Client Success/Service a plus
- Experience using JIRA a plus
- Working knowledge of Python a plus
- A HUGE plus if you can speak Japanese
What the job involves
- We are looking for a Data Operations Associate to join our Data Services team, responsible for processing, uploading and editing style, customer and order data so that brands and retailers can digitally place and confirm wholesale orders on the JOOR platform
- You'll be responsible for maintaining the integrity of JOOR's rich style, order, and customer data
- You'll partner with our Product, Engineering, Sales, Customer Success, and Product Support teams to execute and improve data-centric processes that support emerging, independent businesses all the way up to global brands and retailers
- Our clients rely on JOOR to grow their business and this role is instrumental in improving internal and external workflows to achieve this
- Review, process, upload and update customer and style data, using Excel, SQL, pre-written Python scripts and proprietary tools
- Maintain high level of accuracy of data added to customers’ accounts and JOOR’s database
- Communicate directly with clients to provide status updates and guidance/support on JOOR’s data standards and processes, and to request edits to be made to ensure error-free data uploads
- Troubleshoot data-related issues and provide solutions to internal teams and clients
- Write and maintain queries that allow the Data Team to update data quickly and efficiently for clients
- Work cross-functionally on high-impact projects that help increase efficiency of data processing
- Participate in the design and maintenance of key reports
- Undertake any other projects that may arise - be willing to step outside your comfort zone and learn quickly!
Our take
JOOR helps fashion brands and retailers make data-informed decisions quickly and creating meaningful efficiency across their supply chain.
The company currently works with over 325,000 retailers and 12,500 brands in 144+ countries. JOOR is even the first of its kind with roots all the way in China. Through its platform, JOOR offers free and paid tools to brands and businesses to help them collect and manage data and inform production, forecasting, and merchandising decisions.
The fashion industry generates trillions of dollars a year globally, so the supply chains that sit behind this are huge. By being an early entrant, JOOR has managed to capture as much as 75% of the market share in the luxury supply sections. The company's impressive growth and significant funding from top investors have enabled the company to expand its offerings to include B2B payment solutions and AI capabilities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Oct 2023
$25m
LATE VC
Jun 2021
$46m
SERIES D
Total funding: $107.2m
Company benefits
- Access to Market Weeks to see the product in action
- Dental and vision insurance
- Work from home opportunities
- Health insurance
Company HQ
Midtown South, New York, NY
Leadership
Kristin Savilia
(CEO, not founder)Started her career at Macy's where she worked for 8 years and left as a Regional Director. Most recently President of XO Group, a large American media company
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