Manager of Agency Partnerships, ZipRecruiter

• The ideal candidate is a hands-on coach who can balance relationship management with operational rigor, accountability, and cross-functional collaboration
• 4–6+ years of experience in sales, partnerships, or account management within recruitment advertising or adjacent B2B media industries
• 1–3+ years of people management experience, including coaching and performance management
• Proven ability to manage complex relationships and support revenue growth through others
• Strong organizational, analytical, and communication skills

Desirable

• The Manager, Agency Partnerships is responsible for leading a team of Agency Relationship Managers (ARMs) who manage and grow ZipRecruiter’s recruitment marketing agency partnerships
• This role is a front-line people manager focused on driving consistent revenue growth, ensuring strong execution across accounts, and developing ARMs into disciplined, effective owners of their agency relationships
• Team Leadership & Coaching:
• Directly manage, coach, and develop a team of Agency Relationship Managers
• Set clear expectations around account ownership, partner communication, deal execution, pipeline management, and forecasting
• Conduct regular 1:1s, pipeline reviews, and performance check-ins; provide timely feedback and address performance gaps
• Support hiring, onboarding, and ramping of new ARMs
• Revenue & Account Execution:
• Drive consistent year-over-year revenue growth across agency-managed accounts
• Ensure ARMs develop and execute thoughtful account plans tied to spend growth, product adoption, and retention
• Support ARMs in complex deal strategy, negotiations, and partner escalations
• Maintain strong pipeline hygiene and forecasting accuracy
• Agency Relationship Management:
• Serve as an escalation point and strategic partner for key agency relationships as needed
• Ensure ZipRecruiter is represented professionally and consistently across all agency interactions
• Reinforce best practices for executive communication, meeting preparation, and follow-through
• Cross-Functional Collaboration:
• Partner with Sales, Product, Marketing, RevOps, and Decision Science to support agency initiatives and customer outcomes
• Help translate product updates, process changes, and commercial programs into clear guidance for ARMs and partners
• Provide feedback from agencies to internal teams to inform product and go-to-market improvements
• Operating Rigor & Process Adherence:
• Reinforce standardized agency sales processes, tools, and operating rhythms
• Monitor forecasting accuracy, pipeline health, and account coverage
• Identify gaps in execution or process and escalate patterns to senior leadership