Solutions Engineer, Findigs
$145-165k
+ Pre-IPO equity
Digital underwriting platform
Open for applications
Digital underwriting platform
21-100 employees
Open for applications
$145-165k
+ Pre-IPO equity
21-100 employees
Company mission
To redesign renting, making it safe and easy for renters and property managers.
Role
Who you are
- We are seeking a highly skilled and motivated Solutions Engineer to join our team
- 4+ years of experience in solutions engineering/architecture, or a related role within a software development environment
- Strong technical acumen and the ability to quickly understand complex technical concepts
- Exceptional problem solving ability with a deep interest in getting down to the root cause of an issue, problem, and/or flawed process
- Previous experience working directly with customers to understand customer needs and requirements
- Understanding of the B2B SaaS sales cycle and the ability to align product initiatives with sales objectives and customer requirements
- Experience working with enterprise-level SaaS platforms, understanding their unique challenges, and developing solutions to address them
- Excellent written and verbal communication skills, with the ability to effectively communicate across various levels of the organization
- Detail-oriented with strong organizational and prioritization skills
- Proven ability to work collaboratively in a cross-functional team environment
- 3+ years experience in a technical consultative role (such as Solutions Architecture)
- Experience with one or more programming languages (e.g., Python, Java, JavaScript) to effectively collaborate with Engineering teams and understand technical complexities
- Direct experience with REST APIs and their implementation to facilitate integrations and data exchange between our platform and external systems
- Proficiency in SQL for data analysis, reporting, and querying relational databases
- Previous experience in a SaaS environment and knowledge of core web concepts such as Chrome Developer Tools
- Knowledge of Cloud Platforms (such as AWS, GCP, or Azure)
Desirable
- Experience working with property management systems
What the job involves
- In this role, you will serve as a technical subject matter expert for Findigs integrations and new customer onboarding
- In addition, you will be a critical liaison between the Engineering and Product teams and our Customer Experience and Sales teams
- You will play a vital role in ensuring seamless communication and collaboration between these teams to deliver exceptional products and services to our customers
- Collaborate with the Sales, Customer Experience, and Product teams to integrate Findigs products into customer business and technical environments
- Work with new customers to gather business requirements, understand customer needs, and identify opportunities for product enhancements
- Prioritize and coordinate product development efforts based on customer needs, business goals, and Engineering resources
- Document the integration flows for technical end users
- Perform technical configuration for new customer accounts using low-code/no-code tools
- Develop and document processes for Sales and Onboarding teams to enable smooth transitions of prospects to customers
- Facilitate exceptional onboarding experiences for our customers, ensuring smooth project execution and timely delivery
- Provide guidance and support during the onboarding process, including reviewing technical specifications, clarifying requirements, and troubleshooting issues
- Conduct user acceptance testing (UAT) and quality assurance (QA) activities to ensure the delivered solution meets the defined requirements and high-quality standards
- Act as a technical expert on our platform and engage with customers and internal stakeholders to gather feedback, address inquiries, and provide product-related support
Our take
As the property market becomes more competitive, and rent rates continue to soar, more people are being pushed to lie about their financial situation. In fact, it was reported that at one particular major rental reference agency, fraudulent tenancy applications had quadrupled in the two years up to 2024.
This is clearly a prevalent issue, and one which Findigs hopes to address with its underwriting platform for renters and property managers. The idea behind the platform is to make identity checks faster and more widely effective, so that fraudulent applications are rejected while good applications are processed faster.
The platform boasts a range of capabilities, most interestingly its smart recommendations that suggest which applications should be approved - adding an extra layer to its offering. With this, Findigs has the potential to stand out against alternatives, and a fresh round of funding puts the company in good stead to chase further success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jun 2024
$27m
SERIES B
Nov 2022
$5.8m
EARLY VC
Total funding: $45.5m
Company benefits
- Unlimited PTO (with minimum PTO policy)
- Remote roles - Want to work in person? We've got an office in NYC
- Stock options - Pre-IPO equity
- 95% coverage - You're fully covered for medical, dental, and vision insurance. Dependents are covered at 90%
- Wellbeing Fridays - Every month, take an extra Friday off to focus on your mental health
- 401(k) matching - Get a 4% match on any contributions to your retirement savings
Company HQ
Civic Center, New York, NY
Leadership
Stephen Carroll
(CEO)Former Co-founder and COO of Seated, Associate at Nomura Securities, and Head of Campus Recruiting at Harding-Lane.
Keith Gilvar
(Head of Product)Former Head of Business Product at Seated, Director (Client Product) at FISH Technologies, and Client Development Associate at Business Talent Group.
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