Benefits Manager, Alma

• 5+ years of progressive benefits experience, with strong expertise managing LOA, COBRA, ADA accommodations, and compliance. Experience at a tech or high-growth company is strongly preferred
• Demonstrated experience managing vendor relationships (eg. leave administrators, COBRA, disability carriers, brokers) and supporting open enrollment to ensure service quality and accountability
• Strong knowledge of federal, state, and local regulations related to benefits
• High attention to detail with excellent organizational and problem-solving skills
• Strong analytical skills; able to conduct payroll audits, interpret benefit utilization data and identify errors, trends, and opportunities for process improvements
• Proficient in HRIS and benefits administration systems; advanced Excel skills preferred
• Demonstrates excellence in strong cross-functional collaboration, interpersonal, and communication skills; able to support employees with empathy and clarity

Desirable

• We are seeking an experienced and detail-oriented Benefits Manager to oversee and administer our employee benefits programs
• This role will focus on ensuring compliance, seamless operations, and a positive employee experience across leave of absence (LOA), accommodations, life events, COBRA administration, payroll auditing and reporting, and other core benefits work streams
• The Benefits Manager will also play a key role in supporting open enrollment, managing vendor relationships, and ensuring our programs reflect our culture and commitment to employee well-being
• Manage all LOA processes, including FMLA, parental, medical, and other statutory/state leaves
• Serve as primary liaison with leave and disability vendors
• Oversee accommodations under ADA and other applicable laws, partnering with HRBPs and managers
• Administer life event changes, COBRA, and long-term disability benefits
• Oversee payroll audits and reporting to ensure accuracy in benefit deductions and contributions
• Ensure compliance with ERISA, ACA, COBRA, FMLA, ADA, HIPAA, and other applicable regulations
• Maintain and update benefit documentation, policies, and employee communications
• Manage and evaluate relationships with benefits vendors, brokers, and third-party administrators
• Partner with internal stakeholders (Payroll, HRIS, Legal) to ensure processes run smoothly
• Provide support for open enrollment, including testing, communications, and employee support
• Serve as an escalation point for complex employee benefits questions
• Support employees in navigating LOA, accommodations, and disability claims
• Ensure timely and accurate communication of benefit changes and programs
• Deep knowledge of ERISA, ACA, FMLA, COBRA, ADA, HIPAA, and state-specific leave laws; ensures Alma stays audit-ready and risk-free
• Work closely with HRBPs, Payroll, Legal, and managers to ensure consistent application of policies