International Payroll Operations Manager, Justworks
Europe
Salary not provided
Excel
Junior and Mid level
London
Business operations platform
Open for applications
Business operations platform
1001+ employees
FintechB2BEnterpriseHRCompliancePaymentsSaaS
Open for applications
Salary not provided
Excel
Junior and Mid level
London
1001+ employees
FintechB2BEnterpriseHRCompliancePaymentsSaaS
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- Has an understanding of payroll processes, tax laws, and a commitment to delivering exceptional service to our clients
- Is an effective communicator with experience establishing processes and best practice and is able to manage outside teams and vendors seamlessly
- Is a self-starter who is interested in continual learning and development
- Can balance experience in payroll with being practical and solutions-driven given our stage
- Strives to make automation as intuitive as possible for end users
- Detail-oriented - exercises extreme attention to detail; is thorough, accurate, organized, and productive and seeks to understand both the cause and effect of a situation
- Foundational local payroll knowledge - robust foundational knowledge in local payroll
- Adaptability - the ability to adjust your approach or actions in response in an inclusive manner to changes in your external environment
- Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening
- Documentation and Reporting - keeping accurate records, creating reports, and documenting processes for reference and analysis
- 2+ years of experience in payroll operations, preferably in the HR or EOR space
- Experience with project management and/or business process management activities (process mapping, improvement, implementation, etc.)
- Strong knowledge of federal, state, and local payroll tax regulations and laws across multiple countries and regions
- Strong experience in using payroll software and platforms
- Advanced Excel skills, including the ability to create complex spreadsheets and perform data analysis
- Possess client-facing skills to provide excellent customer service and address client inquiries and concerns
- Strong interpersonal and team-building skills with the ability to motivate and guide a diverse group of payroll professionals
- Plus if experience building and interacting with tech products around payroll operations
- Experience managing outside vendors
- Relevant professional certifications would be a significant advantage
What the job involves
- As Justworks’ International Payroll Operations Manager, you will be responsible for making sure payroll and payroll tax operations are run on-time and accurately across countries
- You will play a critical role in shaping the operational workflows and work with local teams and external partners to deliver accurate and timely execution of payroll activities, tax payments, and reporting while maintaining operational and system compliance in each jurisdiction in support of our International business
- You will be accountable for executing payroll with our current systems, as well as innovating and working with Product teams to build more scalable payroll solutions for the future
- You will work closely with customer-facing teams to ensure customers payroll cycles are run correctly, as well as ensuring all payroll-related questions from workers and customers are addressed in a timely and accurate manner
- Acquire and maintain knowledge of Justworks International payroll processes and platform and maintain comprehensive knowledge of payroll and payroll tax changes and rules
- Establish, implement, and oversee end-to-end payroll and payroll-related processes, including daily payroll adjustments, payroll tax processing, additional payments, accurate tax withholding, and remittance; develop improvements where appropriate to ensure efficient, scalable, and compliant payroll and payroll tax systems
- Work closely with outside payroll vendors ensuring timely and accurate delivery of payroll
- Ensure tax updates are validated and successfully uploaded to all applicable systems in a timely manner
- Document internal processes/controls; own and maintain all relevant internal resources centers for policies and procedures, ensuring information is kept accurate and up-to-date
- Provide internal payroll operations and payroll tax guidance to multiple departments, including customer-facing teams, Finance, and Operations, helping build stronger internal stakeholder relationships
- Establish processes to ensure accurate quarter and year-end processing included but not limited to federal, state and local tax reconciliations in all of the countries where we operate in internationally
- Address customer payroll and payroll tax inquiries and issues alongside customer-facing and Operations teams
- Serve as a subject matter expert to other team members and collaborate with Product and Operations teams to build for scale by automating existing payroll processes
- Make complex process-related decisions by utilizing all available data points, including your best judgment
- Lead the implementation of process changes and ensure adherence in partnership with Payroll Operations leadership; lead training for other team members on process changes and updates
- Support internal control compliance initiatives, testing and remediation; ensure that payroll tax processes and procedures are updated
- Act as liaison between third-party vendors and Justworks for issue resolutions and interpreting project requirements, as required
- Work closely with International Finance and Operations teams in cross-functional initiatives
- Perform other related duties as assigned
Salary benchmarks
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company values
- Camaraderie: As a growing company, we know how crucial teamwork, higher purpose, and a healthy dose of fun can be to success. Be an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness: We believe in radical transparency. This means being willing to share information, understand other perspectives, and consider new possibilities. Be curious, ask open questions, and be receptive to thoughts and feedback from others.
- Grit: They say when the going gets tough, the tough get going. We are a team of hardworking individuals with the courage to persevere. Be committed, be earnest, and dive in to get the job done well with a positive attitude.
- Integrity: We do the right thing. Be honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity: We make things easy for everyone to understand and do. Be innovative, unafraid of streamlining processes, a clear and concise communicator, and don't overcomplicate solutions.
Company HQ
Fulton Ferry District, NY
Articles
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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