Product Operations Principal, Xero
+ Employee Share Plan
Cloud-based accounting software
Open for applications
Cloud-based accounting software
1001+ employees
Open for applications
+ Employee Share Plan
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- A minimum of 5 years’ experience in a Product Operations, Product Management, Delivery Management or Product Coach role in a SaaS business (Career experience that combines two or more of these roles would be highly desirable)
- Experience of driving a Product organisation through transformation in how it leverages data
- Experience in Product Led Growth Businesses is desirable
What the job involves
- As a Product Operations Principal your main focus will be to help Planday’s Product and Engineering teams perform in the best possible way to deliver maximum impact for our customers
- This role will serve as business partner to our Product & Engineering (P&E) Leaders and work in close collaboration with the CPO and CTO of Planday to drive transformation, uplift capabilities and improve efficiency of operations
- A) Orchestrate the execution of our Operating Model and Rhythm across Product & Engineering e.g. the Monthly Product Planning and Quarterly Roadmap prioritisation cadences
- B) Support the development of key capabilities needed for the Operating Model to work efficiently - e.g. support P&E teams to improve how they estimate effort, customer impact and success metrics
- C) In partnership with the VP of Operations, you will ensure the P&E prioritisation outcomes are fed into the wider business’ monthly, quarterly and annual planning processes
- Be a valued Business Partner to P&E leaders: help our leaders to build, manage and improve cross team collaboration
- Data Management & Insights: Manage team performance metrics in Jira by ensuring data integrity and extracting key insights that enable leaders to make data driven decisions about their team(s). You will continuously evaluate and improve the quality of metrics and the insights produced. You will ensure that the metrics are visible, accessible and their importance is well understood
- Product Framework Education and Coaching: Be an expert in Product Management Frameworks that enable businesses to manage and build great products in a repeatable and consistent way
- You will work with teams to maintain an efficient agile mindset and supporting processes
- You will work alongside P&E leaders to ensure Planday adopts best-in-class frameworks and processes that enable us to deliver our Product Strategy as quickly and efficiently as possible
- Tooling: Be the administrator of Jira and Confluence. Recommend tools to help us be more efficient
Salary benchmarks
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
3% employee growth in 12 months
Company
Company benefits
- Top-spec MacBook or HP Z-book
- Employee Share Plan (own a part of Xero!)
- 23 days holiday plus Bank Holidays (plus an extra 3 days over the Christmas period!)
- 10 days Wellbeing Leave (for sickness, emergencies and taking a mental health break)
- Company Pension Scheme (matched contributions up to 4.5%)
- A range of wellbeing initiatives
- Remote and Flexible Working
Company values
- Human - Xeros are authentic, inclusive and really care. We’re kind and assume the best intent. We’re inclusive, approachable and show empathy. We’re willing to be vulnerable, sharing our fears, failures and learnings.
- Ownership - Xeros deliver on commitments. We do what we say we’ll do. We own our mistakes and take positive action. We move fast to get the right things done.
- Challenge - Xeros are curious. We think and dream big. We welcome challenging conversations and do it with respect. We lead and embrace change, seeking new and better ways.
- Beautiful - Xeros create experiences people love, and that inspire and delight. We do high-quality work and go the extra mile.
- Team - Xeros are great team players. We champion Xero’s purpose and priorities. We work together to do what’s best for Xero and our customers. We appreciate and celebrate each other and our successes.
Company HQ
Te Aro, Wellington, Wellington
Articles
Leadership
Rod Drury
(Founder)Previously Consultant at EY, Founder of Glazier System. Was CEO of AfterMail and Director at TradeMe. Also founded Pacific Fibre and was Director at NZX.
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