Sales Engineer, Retool
Enterprise
$112.8-194.7k
Low-code internal tools building software
Open for applications
Low-code internal tools building software
201-500 employees
Open for applications
$112.8-194.7k
201-500 employees
Company mission
Retool's mission is to create the future of internal software by making software development for engineers simpler and more accessible.
Role
Who you are
- Experience working in the presales phase with large Enterprise customers
- An enthusiastic, strong, technical generalist
- A background in computer science or a related field
- Technical experience in a professional environment, ideally a startup
- Strong knowledge of SQL, various no-SQL databases, APIs, etc
- Comfort exploring Retool’s codebase (React / Node)
- Previous experience talking with customers and solving their problems
- Ability to think on your feet, and solve problems during calls with technical customers
What the job involves
- Our sales engineering team is critical to Retool. Sales Engineers drive revenue by partnering closely with potential customers and ensuring they’re successful with Retool
- A large portion of the Retool sales process is technical, ensuring potential customers understand how to build internal apps with Retool, deploy on their infrastructure, and connect to their critical resources
- Building successful relationships with our customers is a key component of this role and you’ll leverage your engineering background to dive in
- Our revenue and business goals this year are aggressive, and we need the right team to help turn prospects into happy Retool customers
- Your workday will never be boring
- You’ll dive deep with prospects to understand their technical environment and their business goals
- You'll create and deliver demos, build apps within Retool with prospects, answer technical questions, and manage the technical close throughout the sales cycle
- At this stage in Retool’s journey, we’ll also look to you to help build new processes and programs to help our sales team meet and exceed quota
- You’ll join our team of Enterprise Sales Engineers and partner closely with our Enterprise Account Executives
- You’ll also work cross-functionally with the rest of the go-to-market team
- You’ll be joining a broader team of Retools who are passionate about serving our customers, enjoy collaborating to build an incredibly innovative product, and partake in some occasional but well-intentioned sarcasm
- Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit
- Identify relevant stakeholders, budgets, timelines, etc. and manage the entire sales process
- Demo the Retool product, answer questions about Retool, ultimately convincing them Retool is the correct solution
- Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.)
- Suss out the blockers for a customer in adopting Retool, and overcome them
- Dive into our codebase to understand technical limitations in Retool that need solving via code (e.g. a bug, a missing feature, etc.) to close a deal
- Serve as the primary, ongoing technical point of contact for our users in the presales process
- Answer technical questions from our customers as they come up
Our take
Retool allows developers to build internal applications quickly using a complete set of ready-made building blocks. These internal applications can be used to display company data from a range of sources, including Redis, Salesforce, Google Cloud, and Slack.
For a monthly fee, the platform enables companies to save time that they would have otherwise spent on developing their own internal applications. Retool brands itself as 'low-code,' meaning that it is easy to use and customize. There is a huge demand for systems that allow teams to analyze the data they already have. Retool already counts brands such as Amazon, Philips, Peloton, NBC, and Mercedes-Benz as customers.
Retool was founded in 2017, and the company is now valued at over $1 billion. Founded by Oxford graduate David Hsu, the management team includes ex-Stripe and ex-Airbnb employees with plenty of experience in taking a company from a start-up to a global brand. Retool was awarded $45 million in Series C in 2022, which it is using to expand its workforce, tweak its platform, and develop new products.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jul 2022
$45m
SERIES C
Dec 2021
$20m
SERIES C
Total funding: $165.2m
Company benefits
- Competitive healthcare, dental and vision benefits
- Breakfast, lunch and dinner at our San Francisco and New York offices
- $1,200 annual stipend for anything learning-related (books, conferences, classes, etc.)
- $1,000 work-from-home-setup stipend
- Flexible PTO
- Family planning support and paid parental leave
- 401(k) Matching
- Mental health and wellness benefits
Company HQ
Civic Center, San Francisco, CA
Articles
Leadership
David Hsu
(CEO)David studied Philosophy and Computer Science at the University of Oxford, before founding Retool in 2017. He has served as CEO ever since.
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