Senior Solution Consultant, Mirakl
French Speaking
More information about location
3 days a week in office
Marketplace SaaS platform
Be an early applicant
Marketplace SaaS platform
501-1000 employees
Be an early applicant
More information about location
3 days a week in office
501-1000 employees
Company mission
To enable businesses to significantly transform their e-commerce strategies and foster sustainable and profitable growth.
Role
Who you are
- You hold a Master’s degree or higher in Engineering, Web Development, or Business, paired with a passion for technology
- You bring at least 3 years of experience in Consulting, E-commerce, or Project Management, boasting a comprehensive understanding of the eCommerce ecosystem
- Your previous customer-facing experiences have honed your ability to engage with a diverse range of stakeholders, from operational teams to C-suite executives
- You have experience in leading discovery sessions to design sophisticated blueprints, functional scopes, or business requirement documents
- You are a seasoned problem solver with a track record of leading design sessions and crafting detailed, technical solutions for SaaS platforms
- You are familiar with web technologies and frameworks (JSON/XML, CSV, Responsive Design, Restful APIs)
- Fluency in English and French is a must
- You’re ready to travel across the EMEA region - not expected to exceed 40%
What the job involves
- Join our EMEA team as a B2C Solution Consultant and become the Mirakl expert and trusted advisor pivotal to the successful integration of our platform within our clients' e-commerce ecosystems
- From the moment a deal closes, you will be instrumental in ensuring rapid and successful platform launches, providing expert advice on architecture and features
- Support the effective and successful launch of Mirakl platforms at our customers, working as a team with your Customer Success Consultant counterpart
- During the project phase: guide our customers in their understanding of our product, and towards the right architectural and functional choices to shape their future marketplace via solutions presentations and design workshops. Support them as they move through the integration and developments required to achieve this plan, up to go live
- After first marketplace go-live: identify key strategic developments (eg international or new business model expansion, omnichannel services, etc.) or additional functional adoptions to further strengthen the success of the marketplace. Support customers in the implementation of such initiatives
- Identify design or implementation issues/risks and present alternatives to alleviate or resolve
- Serve as a technical liaison between customers and our Product teams, enhancing customer understanding of the Mirakl Platform's value, and channeling customer feedback into product development
- Manage multiple projects (6 to 8) simultaneously, adapting quickly to diverse environments and acquiring new skills and processes
- Actively contribute to the development of the team delivering reusable assets, success stories and helping the community grow
- Continuously train yourself on Mirakl new feature releases and keep a close eye on the Product roadmap, to achieve this Trusted Advisor position
Our take
Mirakl is a SaaS platform that provides the technology and partner ecosystem needed to launch an eCommerce marketplace. There are a couple of major benefits to this : if a store doesn't hold an item a customer wants in stock, it can be sourced seamlessly through marketplace partners, and it allows eCommerce retailers to hold a lot less inventory especially in less-requested lines.
Since its founding in 2012, Mirakl has helped more than 450 companies develop new marketplaces to drive product adoption. It currently works with consumer-facing enterprises, including Macy’s, Decathlon, Best Buy and Sonepar, and industry-specific B2B companies like Airbus Helicopters, Toyota Material Handling and Accor’s Astore.
Mirakl has raised a large amount of capital in multiple rounds of funding. Investment has been used to grow its engineering and customer success teams, enabling product development and a broader reach. With solid revenue growth and an expanding global footprint, Mirakl seems set to increase its lead in the market moving forwards.
Kirsty
Company Specialist at Welcome to the Jungle
Meet the team
Sophie Marchessou, Chief Customer Officer
Insights
Company
Funding (last 2 of 5 rounds)
Sep 2021
$555m
SERIES E
Sep 2020
$300m
SERIES D
Total funding: $948m
Company benefits
- 📈 🎓 Career Growth Opportunities - Access to tailored development programs and clear pathways for professional advancement
- 👨👩👧👦 Parental Support - Enjoy enhanced parental leave, including a fully paid month off for the second parent and two sick child days per year, paid at 100% for each employee. An initiative designed to provide a supportive and family-friendly work environment
- 💆♀️🧘 Health & Wellness - Benefit from covered health insurance and initiatives promoting well-being
- 🏡 💻 Flexible Work Arrangements - Take advantage of flexible weekly remote work options
- 🥐 🍏 Daily Perks - Start the day with a complimentary breakfast and enjoy your meal voucher card (depending on the country)
- 🚲 🚇 Sustainable Transportation - Mirakl reimburses 50% of public transport subscriptions
Company values
- Work Hard Together: We believe in teamwork and collaboration as the foundation of our success.
- Get Things Done: We prioritize action and results to deliver impactful outcomes.
- Go Above & Beyond: We embrace challenges with ambition and always strive for excellence.
- Succeed Through Expertise: Knowledge-sharing and continuous learning are in our DNA.
- Satisfy & Empower Clients: We are committed to making our customers successful.
Company HQ
Boston, MA
Articles
Leadership
Adrien Nussenbaum
(Co-Founder & Co-CEO)Previously Senior Associate at Deloitte Restructuring for 2 years and Co-founder at SplitGames for 5 years.
Philippe Corrot
(Co-Founder & Co-CEO)Previously Co-founder of Keyrus, Mayrev and SplitGames.
People progressing
Joined as Chief of Staff to the COO, being promoted to Head of Platform Advisory, Global after 1 year, and VP, Platform Advisory after a further 2 years.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
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Diversity, Equity & Inclusion at Mirakl
Hugo Weber (VP Corporate Affairs & Impact)
- Echoing our value of “Go Above and Beyond,” we are committed to making a positive impact on our employees, ecosystem, and society as a whole. Our CSR strategy is based on four pillars: environment, human resources, society, and ethics & governance.
- We aim for an absolute reduction of 30% in our emissions on scopes 1 and 2 by 2027, offset our carbon footprint annually, and have implemented a sustainable procurement and travel policy.
- Mirakl is a signatory of the French Tech Parity Pact. We have 60% women in our leadership team and are committed to achieving 40% women on our board of directors by 2028. Additionally, we are training 100% of our managers on diversity issues.
- We promote mentorship through partnerships with NQT associations in France and Cancer Chicks in Australia, and we commit to accessibility through our collaboration with the Content Square foundation and Cafés Joyeux.
- We publish a transparency report annually and strengthen the training of our teams on ethical and legal issues such as corruption and data protection.
- To ensure the achievement of our CSR objectives, a dedicated team reports directly to one of Mirakl's founders, ensuring strategic oversight. This team works closely with key stakeholders identified internally, as well as with external partners such as Plan A and Patch.io, recognized for their expertise in environmental impact and carbon offsetting. With this support and these partnerships, we ensure that each initiative is robustly supported and implemented with a view to sustainable growth.
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