People Operations Lead, Candid Health
$120-165k
4 days a week in office
Automated medical billing
Open for applications
Automated medical billing
21-100 employees
Open for applications
$120-165k
4 days a week in office
21-100 employees
Company mission
Candid Health's mission is to make medical billing easy so healthcare providers can get paid.
Role
Who you are
- 5+ years of HR operations at a startup, preferably with exposure to rapid growth phases
- High EQ and a demonstrated ability to empathize with and support employees
- Strong attention to detail and a process-oriented mindset, with a passion for refining and improving processes
- Excellent written communication skills, capable of drafting clear and concise documentation
- Enthusiastic about company culture and experienced in planning and executing events that promote a sense of belonging
- PHR or SHRM certification, a plus
- Familiarity with HR systems such as Rippling and Lattice, a plus
What the job involves
- As our first People Operations Specialist reporting to our Head of People, you will be integral to our team, managing various aspects of HR operations and employee lifecycle management
- You will own initiatives from onboarding to offboarding, ensuring smooth transitions and a positive experience for all employees
- Lead the revamping of our onboarding and offboarding processes and act as the main contact for new hires to ensure a seamless onboarding experience
- Support the open enrollment process, address employee inquiries regarding benefits packages, and manage parental leave requests
- Create and update HR documents including the employee handbook
- Enhance our company culture by planning team events, office parties, and virtual social events
- Handle office management duties, including ordering supplies, setting up workstations for new hires, and assisting with office moves
Our take
Healthcare spending in the US medical system has been ballooning for decades. Administration contributes a substantial portion to this, constituting almost three times what other developed countries spend proportionate to their healthcare budget - and taking up valuable physician hours. The detrimental impact this has on the quality and affordability of care has meant solutions are becoming urgent, and Candid Health is contributing a strong one.
The data and AI-driven platform helps healthcare providers automate the process of submitting, chasing, and appealing insurance claims. It’s regularly audited by HIPAA, helping the company dodge the tightening data protection net that’s stunted the progress of some medtech startups. Having passed this obstacle the company is running at modest capacity - the challenge now is to lock in a broader client base, which could prove challenging.
Companies like Change Heathcare and Flobotics, for example, offer automated claims submissions as part of a broader robotic process automation service for medical institutions. It may be that this holistic administrative software proves more attractive for overburdened providers. For now, however, Candid Health is gaining a respectable amount of traction.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Sep 2024
$29m
SERIES B
Apr 2022
$16m
SERIES A
Total funding: $45.2m
Company benefits
- Flexible vacation
- Medical, Dental, and Vision
- 401k (currently not matching)
- Learning & Development tools via First Round Capital
Company values
- Persistence + ownership of outcomes
- Personal + professional growth
- Prioritization of mental + physical health
- Embracing diversity
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Nick Perry
(Co-founder & CEO)A human biology grad from Stanford, who started as an Accenture Digital consultant, before taking a role as as the forward deployed engineering lead at Palantir Technologies.
Adam Reis
(Co-founder)A Columbia Engineering grad who worked with self-driving technologies in his time as an engineer at Lyft.
Salary benchmarks
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