HR Experience Operations Manager, Deel
Benefits, EMEA
+ Stock Options
Global payroll for employees and contractors
Open for applications
Global payroll for employees and contractors
1001+ employees
Open for applications
+ Stock Options
1001+ employees
Company mission
To make a change for people everywhere by empowering companies to eliminate hiring borders—so anyone, anywhere in the world, can access new opportunities.
Role
Who you are
- Bachelor’s degree in HR, Business Administration, or a related field
- 5+ years of experience in benefits operations or related fields, preferably in a global, fast-paced environment
- Ability to build strong partnerships, influence decisions, and communicate complex work in a clear and concise manner across a variety of audience
- Proven experience in managing benefits processes across multiple countries (EOR experience is a plus)
- Strong project management skills with a track record of process improvement and operational efficiency
- Excellent communication and collaboration skills with cross-functional teams
- Detail-oriented with a focus on excellence and accuracy in operations
What the job involves
- The HR Experience Operations Manager will be responsible for overseeing the day-to-day operations of our global benefits programs, ensuring that processes are efficient, compliant, and aligned with Deel’s global growth
- You will manage the delivery and administration of employee benefits across Deel’s Employee of Record (EOR) services in over 90 countries while optimizing workflows, enhancing user satisfaction, and ensuring operational excellence
- In addition, you will lead initiatives to streamline HR operations, improve efficiency, and support the HR Experience team in delivering top-tier service to employees worldwide
- Launching new EOR benefits programs from the ground up
- Project managing the renewal process for existing benefits policies, ensuring timely and efficient execution
- Building and maintaining strong relationships with vendors, providers, and other external partners
- Conducting quality audits of benefits-related data
- Auditing, maintaining, and updating internal and external benefits-related knowledge in collaboration with stakeholders
- Creating processes to streamline benefits operations ensuring scalability and efficiency in benefits administration
- Participating in special projects and initiatives within the HR and Benefits space
- Contributing to benefits product planning and scoping
- Providing support to EORs and clients for benefits related questions or concerns through all available communication channels
- Responsible for ensuring the quality of the HR operations in the assigned countries
- Being the subject matter expert on all matters related to benefits
Our take
Remote work is growing exponentially, but global onboarding and payments haven't caught up. Deel is a payroll platform for remote teams that connects localized compliance and payments in one system of record, and automates everything.
Deel's goal is to offer every company that hires remote talents a one-stop-shop that makes onboarding, global compliance, and payments easy. The company's growth curve is one for the books, as it has been able to grow its customer base and team at an impressive rate. Its valuation follows suit, and now boasts being one of few businesses to hit $10+ billion just a year after hitting unicorn status.
With remote working here to stay, Deel has proven it got in at the right time, being well placed to capitalize on the trend of globally distributed teams. With such impressive backing, the company should be able to keep its success up as it moves into the future, bolstered by the release of new products and integrations that amplify the impact of its offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
277% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$50m
LATE VC
Oct 2021
$425m
SERIES D
Total funding: $679.7m
Company HQ
Mid-Market, San Francisco, CA
Leadership
Alex Bouaziz
(Co-Founder & CEO)Previously a Researcher in Environmental Engineering at Imperial College London. Co-Founder and former CEO of Lifeslice.
Shuo Wang
(Co-Founder & CRO)Previously a Researcher at MIT Newman Lab. Co-Founder and former CTO of Aeris Cleantec.
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