Lead Product Manager, Adonis

• The ideal candidate brings deep RCM domain expertise, strong technical fluency, and a data driven approach to product development
• 7+ years of product management experience in healthcare technology, RCM platforms, or payer and provider integrations
• Deep RCM domain expertise including denials, eligibility, prior authorizations, and claims processing from hands on operational experience
• Demonstrated ability to translate complex operational requirements into scalable workflow automation
• Strong technical fluency and comfort working with API documentation, data requirements, system integrations, and trade offs across RPA, Voice, and API modalities
• A data driven mindset with experience defining KPIs, analyzing performance, and making evidence based product decisions
• Excellent communication skills across technical and non technical audiences including engineers, executives, and customers

Desirable

• We are looking for a Senior Product Manager to lead Agents, the product area at the core of Adonis automation engine
• Agents execute revenue cycle workflows across payer and provider systems using RPA, Voice, and API integrations
• This role defines what workflows Agents perform, how they are implemented technically, and how they scale across customers and payer ecosystems
• You will work at the center of our platform, translating complex RCM processes into standardized, reusable automation that drives measurable value for customers
• Define end to end workflows that Agents perform by partnering with RCM experts, customers, and engineers to capture requirements and map business logic
• Translate customer SOPs and payer processes into reusable and configurable workflow templates that flex across EHRs and payer systems
• Collaborate with engineering to design orchestration patterns, data flows, and integration layers that enable Agents to operate reliably and efficiently
• Establish frameworks for workflow standardization across customers to ensure repeatability, flexibility, and alignment with payer processes
• Own the vision, roadmap, and execution for the Agents product area
• Define the APIs, configuration models, and platform experience that enable workflows to be deployed, monitored, and managed at scale
• Drive payer coverage expansion across RPA, Voice, and API modalities while ensuring the right payer mix and redundancy
• Partner with RCM experts to deeply understand revenue cycle processes and convert them into automation logic
• Work closely with Forward Deployment Engineers to streamline workflow configuration and integration across customer systems
• Collaborate with Customer Success and Sales to understand customer needs, prioritize workflow coverage, and align capabilities with business outcomes
• Serve as a connector between customers, payers, and internal teams to ensure Agents solve high impact and scalable problems
• Define and monitor KPIs for workflow success, coverage, and customer ROI
• Partner with Analytics to evaluate workflow performance, identify coverage gaps, and prioritize roadmap investments using data
• Apply quantitative insights to improve workflow reliability, efficiency, and automation rates