Senior Enterprise Sales Associate, ServiceNow

$63.1-97.8k

+ Variable/incentive compensation and ESPP. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure

Junior and Mid level

Miami

Office located in West Palm Beach, FL

Cloud-based digital workflows for enterprises

Be an early applicant

Cloud-based digital workflows for enterprises

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Be an early applicant

$63.1-97.8k

+ Variable/incentive compensation and ESPP. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure

Junior and Mid level

Miami

Office located in West Palm Beach, FL

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Company mission

To transform IT to revolutionize the enterprise.

Job

Company

Role

Who you are

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
Have prior experience establishing trusted relationships with current and prospective clients as well as internal teams
Ran full cycle sales deals for 1-2+ years
Are coachable and focused on personal development to learn new skills
Have the ability to understand the "bigger picture" beyond solving a siloed issue
Are driven and consistently able to apply newly learned, complex knowledge

What the job involves

This position reports to: Sr Mgr, ESA
The Enterprise Sales Associate is part of the global Digital GTM organization and will team with Account Executives (AE) to drive new sales revenue
The Enterprise Sales Associate has 2 key functions: 1) Drive business in existing, under-penetrated and suspect Enterprise accounts; 2) Source net new opportunities through prospecting efforts
The ESA will be responsible for the following actions: building quotes and proposals; creating strategic account plans, running business reviews and working alongside the greater account team comprised of the Account Executive, Solutions Consultant, Solution Sales, Renewal Sales, Customer Success and Sales Development
The Enterprise Sales Associate role involves both selling and sourcing deals to drive new business and develop ServiceNow’s next generation of sales talent through a structured development and promotional path
Learn from experienced Sales professionals by being part of the team supporting and driving large Enterprise accounts through every stage of the selling process and customer journey
Create formal networks with key decision makers and continually build a strong understanding of all aspects of the selling process
Prospect under-penetrated Enterprise accounts and/or cross-sell new business unit applications
Provide ‘on demand’ sales support to customers
Support Customer Success Managers and Renewal Reps to ensure health and retention of customers
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their digital transformation roadmap
Identify the right specialist/ support resources to bring into a deal, at the right time
Drive sales process management, opportunity closure, and ongoing account management to ensure customer satisfaction and help drive additional revenue streams
Invest in yourself by continuing to develop your skills through formal training, coaching and feedback

Our take

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.

Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.

The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.

The company has more than 7,700 customers, including 85% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in the upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15B, something which its Visa partnership will no doubt aid in achieving.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

16% employee growth in 12 months

Glassdoor (4)

Trustpilot (1.9)

Company

Funding (last 2 of 6 rounds)

Mar 2012

$11m

GROWTH EQUITY VC

Feb 2012

$17.9m

GROWTH EQUITY VC

Total funding: $83.8m

Company benefits

Generous family leave
Matched donations
Annual learning stipends
Flexible PTO
Competitive retirement plan
Paid volunteer time

Company HQ

Santa Clara, CA

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