Account Manager, Adyen
$115-160k
Payments platform built to grow businesses
Open for applications
Payments platform built to grow businesses
1001+ employees
Open for applications
$115-160k
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry
- You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed
- Self-motivated and resourceful, you’ll bring a strategic mindset and commercial approach to the role
- Enjoy engaging others and developing strong working relationships at all levels of management
- Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
- Skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
- Comfortable synthesizing complex data sets and using data to tell a story
- Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
- You have 3-7 years of experience in a client-facing, commercial role, like account management, consulting, or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
- You have full professional written and verbal proficiency in English language(s) (other languages are a plus)
- Some domestic and international travel required
What the job involves
- At Adyen, the Account Management team is critical to the growth and success of our business, as well as expanding the Adyen brand across the globe
- Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels
- You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy
- You’ll become an expert in the global payments landscape and level up your skills through our AM Academy
- We are looking for a proactive and adaptable Account Manager to join our team in San Francisco
- As an Account Manager, you will be responsible for developing strong relationships by earning trust with our customers, and providing impactful payments insights to help them grow
- Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers
- Our Account Managers are empowered to own the customer relationship and provide best-in-class service to our customers
- In this role, you’ll contribute to our ongoing momentum by understanding the unique customer need and identifying commercial opportunities, including expansion opportunities and the addition of value adding products
- Relationship management: Build strong customer relationships and navigate their organizations to align the right external and internal stakeholders. Develop a global network of people within Adyen and work collaboratively across cultures and time zones
- Commercial acumen: Drive commercial discussions with customers, while meeting strategic and financial targets for assigned accounts
- Strategic consultation: Act as the human dimension of Adyen’s product, delivering expertise, education, and payment guidance to customers. Position Adyen as a trusted partner and use data to tell compelling stories
- Project management: Prioritize and execute on short and long term projects with varying timelines across multiple accounts
- Feedback: Be the voice and champion for your customer internally and serve as a feedback loop
Application process
- We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$52.6m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $319.5m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company values
- We build to benefit all customers (not just one)
- We make good choices to build an ethical business and drive sustainable growth for our customers
- We launch fast and iterate
- Winning is more important than ego; we work as a team - across cultures and time zones
- We don’t hide behind email, instead we pick up the phone
- We talk straight without being rude
- We include different people to sharpen our ideas
- We create our own path and won’t be slowed down by “stewards”
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Articles
Leadership
Pieter Van Der Does
(CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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