Accounts Receivable & Billing Specialist, Pointclickcare
Acute & Payer
CA$52-56k
+ Bonus
More information about location
Technology for long-term care providers
Be an early applicant
Technology for long-term care providers
1001+ employees
Be an early applicant
CA$52-56k
+ Bonus
More information about location
1001+ employees
Company mission
To advance healthcare technology and make a meaningful impact on the lives of millions.
Role
Who you are
- Must possess a high level of analytics and moral judgment for handling confidential information
- Strong computer ability in a Windows environment, with Microsoft Office (Word, Excel, and Outlook)
- AI Fluency and/or use of M365 Copilot
- Excellent communication skills both written and verbal, and a proven ability to juggle multiple high priority tasks
- Bachelor's degree in accounting or 3+ years’ experience processing accounts receivable
- Strong organizational skills
- Experience with NetSuite, and Salesforce preferred
- Must be a team player and can effectively work within a strong cross functional environment
What the job involves
- Reporting directly to the Finance Enablement Manager, the Accounts Receivable & Billing Specialist is accountable for managing monthly accounts receivable and billing activities for an assigned portfolio of clients
- Key responsibilities include proactive communication with customers—both verbally and electronically—regarding outstanding invoices, payment statuses, and other accounts receivable matters
- The role also encompasses handling all billing functions related to the designated client portfolio
- Success in this position demands rigorous adherence to established deadlines and consistent achievement of monthly KPIs
- The ideal candidate will demonstrate exemplary organizational skills, clear and effective communication, a strong ability to prioritize competing tasks, and adaptability when balancing functional requirements
- Proficiency in billing analytics, time management, and contract-related billing and pricing terms is highly desirable
- Collaboration with internal teams—including Sales, Legal, Data Science, and Customer Success—is essential for this role
- Handle vendor, client, and internal inquiries professionally
- Work with the Payment Team to resolve short or over payments
- Audit invoices for accuracy and escalate billing errors as needed
- Manage complex invoicing workbooks and processes
- Address collection issues, payment inquiries, and follow-ups for assigned client portfolios
- Set up new customer accounts
- Maintain accurate and updated customer files
- Support the Finance Enablement Manager as required
- Prepare and reconcile weekly customer account reports, review unpaid balances, open invoices, and revenue variances with the Finance Enablement Manager
- Month end responsibilities as required and/or assigned by the Finance Enablement Manager
Our take
The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.
PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 2000, PointClickCare is now one of the biggest names in care tech and its software is used by over 26,000 care facilities.
PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$0.1m
GRANT
Feb 2018
$141.6m
LATE VC
Total funding: $226.2m
Company benefits
- Competitive Wages and Bonus Program
- Comprehensive Benefits
- Onsite Cafeteria
- Onsite Gym
- RRSP/401K program with employer matching
- Flexible Paid Time Off
- Work From Home Policy
- Maternity & Paternity Top Up
- Training and Development Programs
- Corporate Discounts Program
- Games Room and Employee Lounge
- Onsite Wellness Services (dental, massage, optometry, etc.)
Company HQ
Mississauga, ON
Leadership
Mike Wessinger
(Executive Chair)Board Member at C100. Was appointed by the Ministry of Health to the Ontario Health Data Council.
Dave Wessinger
(CEO)Previously served as PointClickCare's COO.
Salary benchmarks
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