Engineering Manager, Nooks
$180-240k
+ Offers equity
AI-powered parallel dialer & virtual salesfloor
Be an early applicant
AI-powered parallel dialer & virtual salesfloor
21-100 employees
Be an early applicant
$180-240k
+ Offers equity
21-100 employees
Company mission
To automate this grunt work so salespeople can focus on the human parts of the job.
Role
Who you are
- You will have done this in a fast-growing, fast-moving early-stage startup environment
- Ideally, you have seen and played a role in creating a results-driven, execution-focused engineering culture where all team members are required to drive product goals with a wide surface area
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field
- 5+ years of experience as a software engineer or in a related technical role
- Ability to work with our tech stack:
- Frontend: React, Typescript
- Backend: Node.js, Python, Typescript,, Kubernetes
- Technologies: Postgres, Redis, Websockets, Twilio, WebRTC
- ML: LLMs, in-context learning, audio foundational models, signal processing, few-shot classification, causal inference
- 1+ years of experience in a people management or tech lead role, preferably in a start-up or fast-paced environment
- Proven track record of successfully managing engineering projects/leading teams whilst also making individual contributions
What the job involves
- We are looking for a hands-on technical leader who has either:
- Served in a people management capacity, or
- Acted as a tech lead and holds an interest in people management
- Leadership: Lead, mentor, and inspire a team of engineers, fostering a high-performing and collaborative culture that drives success
- Technical Expertise: Leverage your strong full-stack technical knowledge to guide the team by example, actively contributing to high-priority engineering projects
- Project Management: Ensure the successful delivery of engineering projects by driving adherence to timelines, quality standards, and stakeholder expectations
- Collaborate across functions to define project scope, set milestones, and allocate resources efficiently
- Talent Acquisition: Partner with the Talent Lead and Co-Founders to build a world-class engineering team
- Develop scalable hiring processes, attract top engineering talent, conduct interviews, and help achieve ambitious business goals
- Performance Management: Set clear performance expectations, provide ongoing feedback, and conduct regular performance evaluations to ensure individual and team growth
- Process Improvement: Continuously evaluate and refine engineering processes, automating manual workflows to maximize productivity and maintain operational excellence
Our take
For many businesses, the rise in hybrid and remote working has lessened team building and collaboration within their teams. Nooks was founded in 2020, initially as a virtual space for sales teams to collaborate and work in real-time, and to feel like they're working in the same room as their colleagues.
Nooks evolved from that social workflow premise and developed an AI dialer to automate manual tasks for sales teams. It also has a "Call Analytics" tool for sales teams to transcribe, analyse and improve upon their calls. Meanwhile, its virtual salesfloor still makes collaborating, team building and training easier for virtual teams.
While Nooks is up against large workflow management platforms such as Slack, its tight focus on sales teams lets it stand out. This speciality has led to several rounds of funding for Nooks, the latest of which is being channelled into expanding operations and business reach.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 3 rounds)
Oct 2024
$43m
SERIES B
Apr 2024
$22m
SERIES A
Total funding: $70m
Company values
- Earn customer love - Nooks should be the tool our customers love the most. We earn customer love with every interaction, every detail, and every customer problem we solve
- Extreme ownership - We can all drive outcomes and enact change. We take responsibility, step out of our comfort zone, overcome obstacles, and do the hard work to deliver results
- Do more with less - Speed, efficiency, and ruthless prioritization are our competitive advantages. We ship & iterate quickly while wearing multiple hats. We can do anything, but not everything
- Ask why - Deeply understand customer problems. Question assumptions. We expect that others will ask “why” so we back up decisions with clear reasoning
- Energize & support the team - Energy is contagious. We aim to electrify everyone around us with our positivity & passion. We lead by example - no job is beneath us. We succeed as a team
- Be a good person - We want to work with high integrity people. Good things happen to good people. Be kind, humble, honest, ethical, and trustworthy. Act with empathy and choose ‘right’ over ‘easy’
Company HQ
Polk Gulch, San Francisco, CA
Leadership
Rohan Suri
(Sales Leader)Previously a Software Engineering Intern at Forethought, and ML Engineer Intern at Cerebras Systems. Was also a Machine Learning Researcher at Stanford Artificial Intelligence Laboratory and a Cybersecurity Intern at Visa.
Nikhil Cheerla
(CTO)Previously an ML Engineer at Tesla. Was also a Vision Lab Research Intern at Stanford University, and Engineering Intern at Lyft and Quora.
Dan L
(CEO)Previously a Machine Learning Engineer at Scale AI. Worked in Quantitative Strategies at IEX Group and ML Research at Cerebras Systems.
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