Senior Staff Product Manager, Plaid
API & Developer Experience
$226.8-400k
1-5 days a week in office
Data network powering the tools millions of people rely on to live a healthier financial life
Open for applications
Data network powering the tools millions of people rely on to live a healthier financial life
1001+ employees
Open for applications
$226.8-400k
1-5 days a week in office
1001+ employees
Company mission
To unlock financial freedom for everyone.
Role
Who you are
- 8+ years of product management experience, preferably in a developer-facing or platform role
- A strong technical foundation. You are very comfortable working closely with APIs, SDKs, and documentation
- Experience working with or on developer platforms, API products, or technical ecosystems
- A passion for developer experience — you care deeply about great tooling, intuitive docs, and reducing friction
- Exceptional written and verbal communication skills — you can clearly articulate product ideas to both engineers and executives
- Empathy for developers and a track record of shipping lovable experiences
- Hands-on experience building apps, even as a side project — you know what it's like to be the dev reading your docs
- [Nice to have] Experience at a fintech, infrastructure, or API-first company
- [Nice to have] Familiarity with OpenAPI/Swagger, Postman, GitHub, or API client tooling
What the job involves
- As the Product Manager for Developer Experience, you will be the strategic leader responsible for how developers first encounter, understand and integrate with Plaid
- You will be the voice of developers building on our platform, driving the roadmap across APIs and docs, SDKs and sandbox to integration tooling
- You will lead the charge in making Plaid the best API platform for developers, whether they're solo builders or building at scale in enterprises
- This is a highly cross-functional role where you collaborate with engineers, designers, developer relations, Go-to-Market, and support to create magical, frictionless developer journeys
- Define and lead the vision, strategy, and roadmap for developer experience across API onboarding, documentation, SDKs, error handling, developer tooling, sandbox, and support flows
- Deeply understand the needs of Plaid developers through direct engagement, research, data, and collaboration with our Developer Relations team to turn developer feedback into product improvements
- Collaborate with Engineering and Design to ship intuitive, high-quality experiences that reduce time-to-first-call and increase successful integrations
- Champion a high-quality, consistent and delightful developer experience
- Balance qualitative feedback & intuition with quantitative success metrics to drive high-quality decisions. Own and report on success metrics like activation rate, dev NPS, time to integration, and SDK adoption
Our take
Plaid builds infrastructure that allows consumers to interact with their bank account on the web through a number of third-party applications, like Venmo, Robinhood, Coinbase, Acorns and LendingClub.
Plaid has integrated with over 12,000 financial institutions in the US, Canada, the UK and Europe. And about a quarter of people living in North America with bank accounts have linked with Plaid through at least one of the hundreds of apps that leverage Plaid’s application program interfaces (APIs).
The platform allows companies to create financial services applications without having to hire their own team of engineers to build out a tool that connects apps to its users’ bank accounts. This is very valuable in a world where there are increasing number of fintechs, so the demand for Plaid's services are only going to grow.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Apr 2025
$575m
LATE VC
Apr 2021
$425m
SERIES D
Total funding: $1.3bn
Company benefits
- Vibrant offices in SF, NYC, and Raleigh-Durham—with catered meals, happy hours, and clubs to keep you connected
- Competitive pay, comprehensive health benefits, and support for fertility, mental health, and parental leave
- Lifestyle perks including home office stipends, daycare support, and commuting benefits like CitiBike and Lyft
Company HQ
SoMa, San Francisco, CA
Leadership
Zach Perret
(Co-Founder & CEO)Previously, Zach was a Consultant at Bain and a Research Fellow and Trustee at Duke before co-founding Plaid ion 2012.
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