Senior Director of Product Management, Expedia Group
Trip Management
Online travel shopping company
Posted today
Online travel shopping company
1001+ employees
Posted today
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- A visionary product leader with a track record of delivering transformative digital experiences at scale
- A strategic thinker who can connect the dots between customer needs, business goals, and technical capabilities
- A collaborative influencer who thrives in cross-functional environments and builds strong partnerships across teams
- A data-driven decision-maker who uses insights to guide strategy, measure success, and drive continuous improvement
- A technology enthusiast who understands the power of AI, personalization, and platform thinking to create competitive advantage
- A clear communicator who can inspire teams, align stakeholders, and advocate for the customer with clarity and conviction
- A talent magnet and mentor who builds strong teams, nurtures growth, and creates a culture of excellence
What the job involves
- At Expedia Group, we believe travel is a force for good. We’re on a mission to power global travel for everyone, everywhere
- As a Senior Director of Product Management for our Trip Management team, you will lead one of the most strategic and differentiating areas of our business—transforming how travelers manage their Trips from the moment they book to when they complete their stay
- This is a high-impact leadership role where you’ll define the vision, strategy, and execution for seamless, personalized, and engaging trip experiences that build loyalty and reduce friction
- You’ll work at the intersection of product innovation, customer obsession, and cutting-edge technology to shape the future of travel
- Lead with Vision: Define and drive the long-term product vision for Trip Management, aligning with Expedia Group’s broader strategic goals. Stay ahead of industry trends and champion innovation across the organization
- Build and Inspire Teams: Lead a high-performing team of product managers. Foster a collaborative, inclusive culture that thrives on solving customer problems and developing future leaders
- Drive Strategy and Execution: Own the product roadmap and execution from ideation to delivery. Use data-driven frameworks to prioritize opportunities and partner with UX, engineering, and business stakeholders to deliver exceptional traveler experiences
- Champion the Customer: Ensure every interaction—from booking confirmation to post-trip follow-up—is intuitive, helpful, and delightful. Define success metrics and continuously optimize for traveler satisfaction and business impact
- Influence at Scale: Serve as a trusted advisor to senior leadership. Communicate product vision and impact clearly across all levels of the organization, including executive and C-level stakeholders
- Innovate with Technology: Leverage AI/ML and personalization to create intelligent, context-aware trip experiences. Ensure ethical and transparent data practices while pushing the boundaries of what’s possible
Application process
- End Date: July 4, 2025
Salary benchmarks
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- Private Health Insurance
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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