IT Specialist, CoreWeave

• 3–5 years of hands-on IT support experience in a SaaS-centric or corporate IT setting
• Strong working knowledge of endpoint support across at least two operating systems (Linux, Windows, macOS), with experience managing cloud-based device fleets
• Direct administration experience with modern SaaS solutions (Okta, MDM tools, collaboration/cloud productivity suites, ticketing and automation platforms)
• Understanding of YAML, scripting, or automation concepts relevant to IT systems management
• Familiarity with cloud-native technologies such as Kubernetes (basic commands and computing concepts are a plus)
• Exposure to identity and access management (IAM), with hands-on involvement in provisioning/deprovisioning and security policy enforcement
• Demonstrated analytical and troubleshooting skills in fast-paced and technically complex environments
• Clear, concise written and verbal communication; proven ability to document processes and create user guides
• Professional certifications such as Security+, Network+, or other relevant technical credentials are valued
• Willingness to work flexibly to meet operational needs, which may include support outside standard hours for critical issues or business events
• Comfortable with on-site presence in regional offices (minimum three days per week) as required

Desirable

• We are seeking an IT Specialist II to be responsible for managing our daily Internal IT operations and needs here at CoreWeave
• This candidate is responsible for delivering high quality, repeatable and sustainable IT and reliability related support to the organization
• This person will play a critical role in setting up, maintaining and decommissioning user accounts, tools, office technology, setting up software, assisting with network administration, VDI’s, user workstations and related access for company use as well as resolving all IT Support issues
• To be successful as an IT Specialist II, you should have an in-depth knowledge of various computer hardware and software technologies, including VDI deployment, basic scripting
• Candidates should also have an amiable personality and an aptitude for white-glove customer service
• Deliver exceptional IT support with a “white glove” approach, resolving a broad range of software, hardware, access, and connectivity challenges for a distributed, cloud-first workforce
• Independently manage user lifecycle activities—including onboarding, offboarding, and device provisioning—ensuring secure, seamless access to CoreWeave and third-party SaaS platforms
• Lead administration and troubleshooting of internal SaaS systems such as Okta, Jamf, Intune, and Freshservice, driving operational excellence and end-user satisfaction
• Collaborate on automating routine IT processes and support workflows, championing improved efficiency through scripting, integration, and process design
• Serve as a point of escalation for complex or high-impact issues, diagnosing and resolving problems across cloud endpoints, applications, and internal infrastructure—sometimes at short notice or outside standard business hours
• Maintain and audit digital identities and access permissions (e.g., through Okta, Terraform), supporting strong security and compliance practices
• Communicate technical concepts clearly to both technical and non-technical stakeholders, ensuring productive support interactions and knowledge sharing
• Document IT procedures, solutions, and system changes; contribute to internal knowledge bases and ongoing staff training
• Travel occasionally to CoreWeave offices in the North Jersey/New York/Philadelphia region as needed for on-site projects, troubleshooting, and asset management
• Embrace continuous learning, proactively researching and adopting new tools, technologies, and best practices aligned with a modern cloud environment