Head of Core ML Products, Fetch
+ Equity
Mobile shopping and rewards platform
Job no longer available
Mobile shopping and rewards platform
501-1000 employees
Job no longer available
+ Equity
501-1000 employees
Company mission
To help reimagine what shopping looks like.
Role
Who you are
- Strong track record of building and scaling ML/AI/LLM-driven, data-intensive systems, ideally involving product catalogs, taxonomy design, or computer vision
- 7+ years of product management experience
- 2+ years managing PMs or cross-functional pods
- Adept at navigating highly technical conversations with engineering and ML leaders, while keeping user outcomes at the center
- Skilled in experimentation and data interpretation, including hypothesis-driven development and continuous learning
- Confident setting strategy, framing tradeoffs, and aligning stakeholders across product, engineering, analytics, ops, and executive teams
- Thrive in ambiguity and move quickly—defining your own roadmap when necessary and making bold bets when the time is right
- Comfort guiding teams through system migrations, technical debt paydown, or large-scale data infrastructure evolution
- Experience with consumer or retail data platforms, such as in ecommerce, loyalty, ads, or retail tech
What the job involves
- We’re looking for a Head of Core ML Products to accelerate and innovate on the ML/AI-driven systems that decode, enrich, and connect billions of data points we ingest from receipts and other behaviors to help over 12.5M users Live Rewarded
- These technologies fuel nearly every surface of the Fetch app, from personalized shopping recommendations and insights to campaign measurement and capturing anomalous user behavior
- You’ll be joining Fetch at an inflection point, where new technologies and tooling are evolving our ways of working and building products
- You’ll dig deep into product and engineering workflows, and ensure every aspect of our Core ML Products are highly accurate and performant
- Own the vision, strategy, and execution for our receipt scanning, product matching, catalog enrichment, and user trust/safety products, which power both consumer and B2B experiences across Fetch
- Collaborate cross-functionally with our core ML and AI teams, including our Chief AI Officer, LLM Labs, Sales Operations and Go-To-Market to ensure we deliver scalable, accurate, user-centric and compliant solutions
- Collaborate across the Product Org to ensure systems capturing receipt and behavioral intelligence are deeply embedded into consumer experiences and brand outcomes (e.g., targeting, measurement)
- Build the intelligence and rules-engine that power anomalous behavior detection and user education, and establish brand trust within the Fetch ecosystem
- Lead and grow a high-performing team to support your goals, providing guidance on product craft, technical partnership, and cross-functional delivery while also directly owning strategic initiatives of your own
- Use data, experimentation, and instincts to drive prioritization, define success metrics, and course-correct as needed
- Immerse yourself in the Fetch consumer and partner experiences to become an expert in your subject area; you live on our apps
- No excuses; take ownership and responsibility for outcomes, and be ready to take action to remediate issues and solve tough problems in a fast-paced environment
Our take
Leading mobile shopping and loyalty platform Fetch has seen explosive success in recent years. Its concept is simple: users receive spendable points in exchange for scans of their shopping receipts.
The app has tens of millions of daily active users with even more downloads, and has seen impressive growth, having now reached 'unicorn' status twice over. This should come as no surprise. Brand reinforcement is crucial to customer retention and acquisition - but it is harder than ever, with the fragmentation of choice on the market and the declining efficacy of marketing. So material loyalty benefits are likely to prove a crucial tool in creating and leveraging a strong customer base.
Whilst Fetch faces competition from similar receipt-scan rewards platforms like ReceiptPal and Ibotta, it grew into a profitable company in late 2023. It is using its most recent Morgan Stanley-backed funding to aggressively add brand partners at a competitive pace and onboarding staff at a level that promises strong continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2022
$120m
SERIES E
Mar 2021
$210m
SERIES D
Total funding: $456.6m
Company benefits
- Stock Options: Fetch wants you to be on the rocketship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success
- 401k Match: We match 100% of the first 3% of your 401K contribution
- Benefits for humans and pets: We offer comprehensive PPO and HDHP plans (Dental | Vision | Life Insurance) in addition to pet insurance, fully covered for the first pet. Our bereavement leave also includes our furry friends
- Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Veterans
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break
- Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary caregivers, and the option to create a flexible return to work schedule in the last few weeks of leave
- Wellness Program: Utilize these tools and resources to bring your best self to work each day
- Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
- Nutrition counseling through Charge Nutrition
- Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more
- Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges
- Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham or Chicago 1 - 2 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home
- Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds
Company HQ
Madison, WI
Leadership
Wes Schroll
(CEO)Founded Fetch while in undergrad at UW-Madison and grew the company into the nation's No. 1 rewards app, connecting millions of consumers with their favorite brands.
Tyler Kennedy
(VP of Operations)Studied Business Administration at the University of Wisconsin-Madison. Founded his first company, a yacht detailing company, when they were only fourteen.
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