Head of Solutions, Distru
$130-200k
Seed to sale software for cannabis brands
Job no longer available
Seed to sale software for cannabis brands
21-100 employees
Job no longer available
$130-200k
21-100 employees
Company mission
To be the comprehensive platform for managing inventory, sales, and compliance in the cannabis industry.
Role
Who you are
- 4+ years of experience in Solutions, Integrations, Customer Success, or a related role, preferably in a B2B SaaS or startup environment
- A first principal mindset with a love of experimentation like truly leveling up solutions with AI
- Experience building integrations with various platforms such as Salesforce, Hubspot, Sage, Accumatica, QBO, etc
- Experienced in SQL and comfortable debugging SQL with the data team
- Good understanding of how to manage a customer pipeline like in HubSpot
- Comfortable navigating Python code and middleware tooling to build custom integrations. Knowledge of the middleware ecosystem and tools (Boomi, Nifi, IPAAS, etc)
- High EQ with the ability to navigate conversations with multiple stakeholders
- Bonus points if you have experience in ERPs, Cannabis, or supply chain software
- You are flexible with the ability to handle multiple priorities in a fast-paced environment
What the job involves
- We are looking for our first Solutions Leader to join our team
- This is a high impact role that will be working directly with the founding CEO + CRO in defining the Solutions department from the ground up
- You’ll be working with our most valuable customers, helping push deals across the finish line, and architecting technical integrations that can be used by our entire customer base
- Due to the complexity of how many integrations we intend to build, navigation of the technical nuances of each integration and MVPing for maximum velocity is critical
- While we do highly value technical rigor, we also value navigating the customer in a human centric way and encourage discovering solutions that don’t require any building just as much as high value integrations
- You will play a crucial part in building, defining, and scaling solutions across the entire customer lifecycle from lead to customer
- You’ll work hands-on with leaders in data, customer success, product, and sales to identify opportunities that will drive impactful revenue results
- You will have autonomy in how you execute on these solutions for the customer and how you abstract those solutions for the rest of our customer base
- The responsibilities of the Head of Solutions will shift dynamically given the scope of the role
- Building solutions and managing relationships using integrations, tooling, and workarounds for our top customers and prospects that are leaders in the Cannabis Supply Chain
- Leveraging our growing integration suite to drive reduction in churn across our customer base
- Owning and driving a vision of the integration suite of Distru and building towards that end vision with gusto
- Prioritizing and working hands on with our data team to build integrations. This includes speccing the Product Requirement Documents (PRDs) and working through edge cases
- Navigating how simple vs configurable our solution builds are. Velocity matters and finding the highest ROI MVPs is critical
- Setting up relationships and partners with other integrators, resellers, consultants, etc to increase the reach of our Solutions department
- Democratizing access to data to our company and enable our customer success team to leverage middleware and SQL in their jobs
- Interacting with leaders of Customer Success, Sales, Marketing, and Product to surface new insights and help refine how we prioritize strategically
- Running and joining strategic leadership calls with a focus on finding scalable product market fit with our solutions
- Build and maintain reports that track the impact and health of the work of the solutions team
- Reporting to leadership and the company the impact of solutions and training customer facing roles on new solutions we roll out
Our take
The legitimisation of the cannabis industry has opened up new potential for software developers looking to aid the product’s distribution and sales teams. Distru styles itself as a “seed-to-sales” software for cannabis brands, supplying a comprehensive platform with capabilities from procurement to CRM to a speed harvesting app.
Distru’s offering encompasses an ERP, manufacturing, sales and reporting and cannabis-specific features. By centralising an often disorganised set of tools, this helps cannabis operators manage inventory, orders and customer relationships from one place. And the platform stands out because it is built specifically for this rapidly growing industry.
With $1 billion in transactions annually, the company has positioned itself as a vital resource in the US. It has also raised considerable funding that will fuel expansion to 11 new states. New products are also on the horizon, indicating a promising future for a company that's capitalising on a glaring gap in the cannabis industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Nov 2024
$6m
SERIES A
Jun 2019
$3m
SEED
Total funding: $9m
Company benefits
- Fully remote work environment (we have teammates in 4 continents!)
- Varied and competitive medical, dental and vision plan options for the employee and their dependents
- 18 days Paid Time Off + 11 holidays (sick days do not count toward these)
Company HQ
Produce and Waterfront, Oakland, CA
Leadership
Blaine Hatab
(Co-Founder & CEO)Previously Senior Software Engineer at ShakaCode, Founder at High Simple, Founder at Open Minded Innovations and Music Festival Nation.
Johnny Ji
(Co-Founder & CTO)Previously Web Developer Instructor at RED Academy, Software Engineer at Eight Solutions Inc and Paysavvy.
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