Senior Director of Product Management, Expedia Group
TAAP
Online travel shopping company
Job no longer available
Online travel shopping company
1001+ employees
Job no longer available
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- Strong analytical and critical thinking skills with a high attention to detail. Ability to ramp up quickly and become an expert across our business with 10+ years of Product management experience at an executive level
- Innovation: you embrace creativity and have delivered innovative products in previous roles. Passion for customer interaction and obsession for understanding and improving user experience. Experience driving new 0-1 initiatives is a plus
- Bias for action: you have a bias towards solving big customer problems with scrappy solutions. You find creative ways to make progress and don't stop at any blocker. You focus on learning through incremental experiments, double down on what works and quickly scrap ideas that don't work
- Proven situational leadership skills and the ability to motivate and generate enthusiasm with individuals across all levels of the organization
- Large scale program management ability to drive solutions across a global organization with multiple functional stakeholders
- Ability to handle multiple priorities with a high degree of flexibility and accountability, in a constantly fast-evolving environment
- An excellent Storyteller: able to build and articulate a vision and translating it into an executable strategy, leading with data and insights
- Skilled thought-leader, confident and successful at influencing others to act
- Passion for Results: motivated by goal achievement and continuous improvement, with the enthusiasm and drive to motivate your team and the wider organization
- Business Acumen: Demonstrate a keen understanding of business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth
- A Team Player: thrive in demanding, intellectually charged environments, has strong convictions and can win credibility and contribute across the breadth of a business and its senior management team
What the job involves
- This role will lead the product management team responsible for driving TAAP
- This role requires someone who can balance between innovation/growth as well as operational efficiencies to ensure we continue to delight our partners and their travelers
- You need an experiment, fail-fast, learn and iterate mentality with the goal of making TAAP a no-brainer tool for travel agencies and agents worldwide
- You also need to be a strategic people leader who aligns product vision with organizational goals, fosters a culture of accountability, and spearheads conflict resolution within their teams
- You are instrumental in nurturing talent, encouraging professional growth, and establishing Expedia as a magnet for industry-leading professionals through effective succession planning
- Own the product strategy for TAAP through a deep understanding of our partner needs across all partner cohorts and geographies
- Work towards the north star of making TAAP the first choice for travel agencies and agents of all sizes across all geographies
- Collaborate with business leaders to formulate and align on business strategy and with product and engineering leaders across all product areas to understand strategy, roadmap for each of their work-streams. Use these inputs to formulate a bold vision for new product initiatives, build in a scrappy way, fail-fast, learn and iterate
- Enable the organizational framework to focus on innovation, efficiency, velocity, scalability and simplified flow of work through the business
- Champion innovation and design of new solutions, methods, and offerings that provide competitive advantage and leadership in the industry
- Lead the development of industry, customer, and market insights to inform product vision, scope, customer segmentation and GTM
- Build & lead an engaged and inspired organization of high performing talent to drive innovation, operational efficiencies and Partner Satisfaction
- Create an inclusive environment that champions innovation by encouraging others to openly share and build on each other’s new ideas, products and solutions
Application process
- End Date: March 19, 2025
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan 🇺🇸
- Health Insurance 🇺🇸
- Dental Insurance 🇺🇸
- Flexible Spending Account (FSA) 🇺🇸
- Vision Insurance 🇺🇸
- Health Savings Account (HSA) 🇺🇸
- Life Insurance 🇺🇸
- Private Health Insurance 🇬🇧
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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