Vice President of Payment Operations, ZEBEDEE
Bitcoin transaction software for games
Be an early applicant
Bitcoin transaction software for games
21-100 employees
Be an early applicant
21-100 employees
Company mission
To power real economies in virtual worlds.
Role
Who you are
- 10+ years of payments industry experience, including at least 3 years in leadership roles building high-performing teams and scalable processes
- Proven ability to break down complex systems and challenges into clear, actionable insights and work with product teams to implement solutions and automation
- Experience scaling payments operations from scratch in a startup environment
- Experience operating in and a deep understanding of payments within both the US and EU markets
- Outstanding collaboration and negotiation skills, with a track record of managing high-value partnerships
- Knowledge or at least an interest to learn about Bitcoin and the Lightning Network
- A desire to operate as a player coach! We’re still a growing organization so we’re all expected to get our hands dirty
What the job involves
- We’re looking for a passionate payment operations leader with experience taking a payment operations function from 0 to 1 and who understands excellence in the space—from customer funds safeguarding and reconciliation to fraud prevention and payment orchestration
- This will be both a highly cross-functional and visible role within the business as you will collaborate heavily with internal and external stakeholders to establish a best-in-class function
- Partner with product and ZBD leadership to shape the payments product roadmap and strategy to ensure payment operations is considered - covering all angles including automation, regulatory compliance and user experience
- Analyze and document end-to-end payment flows, vendor requirements, risks, and risk mitigation strategies - ensuring the wider business and key stakeholders understand key processes and risks
- Manage vendor relationships, including outreach, communication, and negotiations, while evaluating build versus buy decisions when appropriate
- Work with Finance, Customer Support, Business Intelligence, Product and Engineering as well as other teams to ensure proper implementation of processes and procedures
- Establish and maintain comprehensive audit processes and reporting to ensure client funds safeguarding, correct funds movement, and billing operations
- Evaluate payment processing costs and help develop pricing strategies to maximize revenue potential for ZBD while maintaining competitive client facing pricing
- Collaborate with the product team to improve and automate payment operations, reducing costs, minimizing risks and enhancing customer experience
- Create and implement standardized processes for handling payment disputes and routing errors
Our take
Over the last few years, gaming and cryptocurrency have become more closely linked, and ZEBEDEE wants to lead the market in providing seamless crypto payment integration within games.
It offers instant, in-game, playable transactions with Bitcoin and provides both tools for developers and an app for gamers, which acts as your wallet and allows for transactions between different games and players.
Although the market has its share of heavyweights, ZXEBEDEE stands apart from competitors like Magic Eden, which focuses on NFT marketplaces with integrated gaming and blockchain features. ZEBEDEE, on the other hand, is built from the ground up as gaming software and has already garnered significant backing from industry giant Square Enix. With such strong support and a clear vision, the future looks bright for ZEBEDEE.
Steph
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Trustpilot (1.8)
Company
Funding (2 rounds)
Jul 2022
$35m
SERIES B
Sep 2021
$11.5m
SERIES A
Total funding: $46.5m
Company values
- Innovation: At ZBD, we’re not just keeping pace with industry trends—we’re setting them. Our goal is to constantly innovate
- Security: Security is our top priority. We’re committed to maintaining the highest standard of safety, always seeking out the foremost certifications in the market
- Creativity: At the heart of our mission, we’re dedicated to offering innovative and imagined solutions specifically tailored for game developers
- Community: We’re cultivating a dynamic global community, connecting gamers and developers to explore new user bases and discover thrilling experiences
Company HQ
Hoboken, NJ
Articles
Leadership
Simon Cowell
(Co-Founder & CEO)A former Investment Analyst at Pricoa Capital Group and Investment Manager at Oxford University Endowment Management. They were also Head of Corporate Development at Bitstamp, and Director of Block Explorer.
André Neves
(Co-Founder & CTO)They were a Software Engineer at Lifion and Capsule8, before becoming Director of Engineering at Big Human. Alongside Zebedee, they are Co-founder and Director of Partnerships at Vinteum.
Christian Moss
(Co-Founder & Head of Gaming)Formerly a Freelance Bitcoin and Gaming Software Developer who worked for Madelduck and Indie Square.
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