HR Associate, Medallia

• 3 years of combined HR experience (i.e. HR business partnership, operations, compensation programs, talent acquisition or similar)
• Ability to work in our London office at least twice a week
• Degree with a focus in HR or Business, or commensurate experience

Desirable

• Medallia is seeking a dynamic, curious and motivated Human Resources Associate. This highly collaborative role will be part of our global HR Business Partner team, working with early to mid-career Medallians and managers across the business
• In this role, you will support on-site and remote teams in the greater EMEA & APAC region. You will be supporting the HRBP EMEA & APAC Team on a day-to-day basis
• Provide support services for employee life-cycle activities including onboarding, offboarding, promotions, transfers and employment documentation ensuring a high degree of accuracy and customer satisfaction
• Demonstrate working knowledge of company policies and local employment law to provide appropriate guidance to employees and managers
• Respond in a timely manner to inquiries regarding company policies and programs; elevates or directs questions to other teams, as appropriate
• Partner with other People and Culture functional areas to support and ensure proper execution of programs and projects
• Support New Hire Orientation and on-boarding activities, conduct exit interviews, analyze employee data, and support performance management activities
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees and ensuring regulatory compliance
• Provide performance management coaching to managers
• Monitor dashboards and prepare reporting to analyze data for trends and patterns, present key information for potential development of future programs
• Manage priorities and effectively adjust based on volume and business necessity; engaging with managers for guidance or approvals
• Leverage comprehensive systems management of Medallia’s HRIS, Workday, for administration of employee life cycle events, best-practice audits (probation, annual leave) and regional reporting