Senior Manager, ServiceNow
Solution Consulting Architect
$165.8-273.7k
+ Equity (when applicable) + Variable/incentive compensation
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$165.8-273.7k
+ Equity (when applicable) + Variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 5+ years of successfully managing a technical, senior team
- 8+ years of experience architecting and delivering complex solutions in the SaaS landscape, ServiceNow + Cloud Solutions experience highly preferred
- Deep knowledge of at least one Hyperscaler service model and marketplace (eg. Azure, AWS, GCP), and how they integrate with companies like ServiceNow
- Presentation skills including public speaking, meeting facilitation, workshops, and white boarding
- Ability to quickly understand technology through instruction and self-training
- Strong written and verbal communication skills
- Ability to work within a multi-discipline team focused on delivering high-quality output in short timeframes
- Experience partnering with a large field sales organization preferred
- Preferred location - anywhere in the USA
What the job involves
- ServiceNow is seeking a Senior Manager, Presales Solution Architects, with a focus on Hyperscalers who is an experienced leader of senior technical, global teams, and a customer facing domain expert
- This role is well versed in architecting and developing solutions on the Now Platform and has significant working knowledge of the Hyperscaler (Azure, AWS, GCP etc.) business and technology
- The global SC Solution Architecture Team is part of our pre-sales organization and brings deep technical platform expertise, real-world experience, as well as excellent presentation skills to consult with our prospective customers and build confidence in how ServiceNow is the Platform for Modern Business
- We also support the broader pre-sales organization by sharing insights on how they can apply ServiceNow best practice and industry standard approaches to their customer’s technical challenges
- As a member of our pre-sales team you will have a major impact on our future success
- Members of this team have an opportunity to drive the continued growth and success of ServiceNow, through unlocking new partnerships and driving the “Better together” approach for our clients and our Hyperscaler partners
- As a Senior Manager, you will provide technical expertise, coaching, and expand the impact of a senior team of technical experts who support the Hyperscaler Sales team and customers during pre-sales engagements
- This role also partners with peers across workflows to go wide and deep on solution architecture and positioning during complex sales cycles
- Lead and develop a global team of technical experts to drive maximum impact through scale
- Provide subject matter mentoring and training to team
- Develop and grow strong partnerships and act as a thought leader with your internal sales counterparts, and external Hyperscaler partners and clients
- Work closely with Product Management and Go-To-Market on upcoming releases and provide feedback from customer interaction
- Keep up on complementary technology and external trends to identify opportunities to broaden the use of the Now Platform outside of typical domains
- Provide subject matter expertise and perspective on unique differentiators and be able to convey architecture knowledge/experience regarding how ServiceNow best interoperates and co-exists with cloud partners and platforms
- Present at executive briefings and marketing events
- Contribute to and help maintain internal forums and asset libraries to enable innovation at scale
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
Share this job
View 127 more jobs at ServiceNow